“Our experience was very awesome. The technician (Alex) sat down with us and explained what he discovered and went over what needs to be done. We really appreciated his professionalism and his honesty. After he did the work, he sat down with us and made sure that we knew how to operate the new equipments and stressed the importance of keeping up with the maintenance of the new equipments. The service was awesome, no complaints whatsoever. On a scale of 1 to 10, Alex deserves a 15. That’s just how satisfying we were with the experience overall. “MAHALO NUI LOA” (tyvm) One Hour Plumbing.”

Ben Fasavalu

3 weeks ago

“My Dad is at my house to spend some time and low and behold my heat pump is not working right and he is melting!! One hour Heating and AC was amazing! Jose Gomez was there in no time and fixed the issue! He called us in Utah to communicate what was happening, the cost and what he would be able to do if this didn't happen to fix our issue, which it most certainly did!!! If I could give them more than five stars I would!!! This company has helped us before and fixed an issue someone else we paid didn't. You will not go wrong here!!! Thank you so much One Hour AC”

Lorrie Sharp

2 months ago

“Update #2 Well the ac went out and needed replacing. Jose came out late Wed did an inspection and ordered the new system. On early Friday morning Jose , Alex, another worker came and replaced everything. It was an all day process but I was able to come back to a cooler home. Ended up the fan continued running. I tried adjusting the thermostat to no avail. I called early the next morning (Sat) only to be told my appointment wouldn't be until Thursday! Jose ended up coming out the same day and found it was the thermostat. He had to wait until Tues to get one, but he was back got me a better thermostat and installed it. He show me what was wrong with the wiring and how he replaced it. He was great! He kept meninformedbevery step of the way. I will be requesting him for my routine maintenance. Update: Alex came back and replaced the fan and motor. It took less than an hour. Again great work. Alex was great! He took the time to show me what he was doing and why. He wasn't rushing through the process. He was very thorough. Made sure I knew what to look for going forward with the yearly maintenance work. He has to order some parts and come back but I was very happy with his service.”

Traveling Nana

2 months ago

“Alex was quick to respond to need of service. He was friendly and explained the issue, resolution and price. Gave additional recommendation on future maintainace. While nobody wants to pay unexpected costs, it happens and the prices were reasonable construction the situation.”

ddanceurs

a month ago