Our Happy Customers
Reviews of Atlanta
Alondra
2 weeks ago
“I can't say enough good things about Justin and Jake from One Hour Heating & Air. After weeks of frustration with another company that misdiagnosed my system and left me without A/C, Justin and Jake came out and completely turned things around. They were professional, honest, and thorough. They took the time to explain what was really going on with my unit, fixed the problems the right way, and even corrected mistakes from the previous company's work. They didn't just do a quick patch they cleaned my coil, leveled my unit, replaced the bad parts with new ones, and made sure everything was running smoothly. What really stood out was their kindness and respect. They even provided me with a portable A/C unit to keep me comfortable while waiting for the parts to arrive, that extra step meant so much. They also gave me a membership plan and a solid warranty. If you want peace of mind and quality work, ask for Justin and Jake. They are the reason I'll be sticking with One Hour from now on. Highly recommend!”
Tony Cowan
a month ago
“We called for a service appointment on Sunday evening over Labor Day Weekend. We thought it would be Tuesday before receiving a response. Much to our surprise, we were able to make an appointment the same day. Within two hours, a service tech arrived. Jake Kitchens did a great job taking care of us. He was professional, yet personal. He gave us our options without trying to pressure us into an expensive repair that was unnecessary. He repaired our unit promptly and made sure we were satisfied before he left. I would highly recommend Henson Mechanical.”
Michelle Graupner
a month ago
“My AC was not working and One Hour heating and air was able to accommodate with the time I was available. I am pleased with their service. The scheduler was very friendly and efficiently gathered the information she needed and was quickly able to schedule the visit. Scotty was able to fix my AC fairly quickly. He was friendly and knowledgeable. He did a quick wash of my unit and made sure the surrounding area was also clean. Jake followed up with completing the service to my AC and did a great job. He was efficient and pleasant. Both technicians were professional throughout the visit. Everything was handled smoothly and thoroughly. I really appreciated their punctuality and the quality of the service. Highly recommend!”
Marvele
in the last week
“I called this morning and got appointment for today. Scotty called to say when he would be at my home. He arrived within the appointment window. The air was blowing, but not getting cold. He installed a new condensate pump. He did a great job getting my unit running again. I signed up with maintenance plan. I look forward to an ongoing relationship with the company.”
Prince Nwachukwu
2 months ago
“When my AC went out after 21 years, I started researching new systems and reached out to several companies for quotes, including One Hour Heating and Cooling. That’s when I met Steve, one of the most compassionate and genuinely amazing people I’ve ever met. I ultimately chose One Hour Heating and Cooling because of their competitive pricing and excellent financing options. Steve went above and beyond, shuffling his schedule and making multiple trips to my home to ensure we got our new AC installed as quickly as possible. When the temperature inside my house hit 95 degrees, he even brought us a temporary window unit so my family could be comfortable for the night. He didn’t have to do that, but his kindness and care truly stood out, and we were so grateful. Steve and the team at One Hour Heating and Cooling are simply good people who truly care about their customers, and their actions prove it. I wholeheartedly recommend them for any of your AC needs.”
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