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Started off a little shaky with all parts not matching with install date and job. But Don welcomed my frustrations and listen to all my concerns. Having open dialogue and communication is key. Don made the necessary adjustments needed to keep a pretty demanding client like myself happy. Always make sure everybody begin with best foot forward in order to start on the right foot! 😁 Also, big shout out to my installer Joshua. Great and outstanding hard working individual. I would recommend asking and speaking to Don and having Joshua come put in your new Hvac system. Got a Daikin Fit system for upper part of hine and mitsubishi mini split for basement.
I had a great experience with A.V. from One Hour Heating & Air! He was a complete gentleman—kind, professional, thorough, and respectful of my home. He arrived right on time, explained everything clearly, and kept everything neat and clean. I really appreciated his honesty in reassuring me that my unit was doing just fine and that I didn’t need any major repairs. He recommended a maintenance plan, which I ended up getting. It’s refreshing to have someone you feel you can truly trust. Highly recommend A.V.!
My experience was awesome from these guys. My a/c went out and they were here same day on a Saturday. It was a lifesaver since it is 90 degrees outside. Russell was my technician and he was great. Had the problem fixed in about 30 minutes. He was very professional and just overall a good guy. I will recommend one hour a/c and heating to everyone I know. Thank you guys. It’s hard to find great service these days.
We had a great experience with One Hour. They were able to come out very quickly, which we really appreciated. Russell was fantastic—he was honest, transparent, and took the time to explain everything he found without any pressure or upselling. He walked us through the system, showed us exactly what was going on, and answered all of our questions. It’s refreshing to work with someone who communicates so well and genuinely wants you to understand the situation. I would absolutely recommend One Hour, and especially Russell, to anyone looking for trustworthy HVAC service.
We bought an annual contract for spring and fall HVAC system checks after being impressed with the quality of work and professionalism of One Hour technicians at the home of a family member. Technician Russell Copeland did our first fall tune-up and safety inspection this week. He checked several aspects of our heating system, professionally answered all of our questions and gave us a signed report. He even tested for possible carbon monoxide while the system was running. Won't hesitate to recommend this company to friends and family.
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Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
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We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
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