At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.83
(168208 reviews)
Stephanie Shouse
in the last week
“I had an emergency call late on Saturday and Champion and Alicia came within record time and fixed my issue quickly and efficiently. They are both amazing and got the job done. 🙌”
Bobbie Duke
in the last week
“I have been very pleased with my service from One Hour. Amanda and Kirk helped me determine what I needed to fit my situation and worked with me resolve my availability issues. John, the technician, promptly arrived to do his assessment and provided his results. Curtis and Damien, the installers, were also prompt and thorough in their work to get the new system in place. John from quality control was helpful also. I appreciate all their efforts and recommend anyone strongly consider One Hour for your heating/ac needs.”
Kathryn Bowers
in the last week
“One Hour Heating and Air Conditioning and technician Jacob did an awesome job. There was an opportunity for him to come earlier than the scheduled time and he took the initiative to reach out me. Jacob was very personable, active in the servicing of my AC/Heat inspection, and really considerate of my senior dog. I am assuming Jacob is in training. I observed that Jacob was very receptive to his mentor's guidance, actively following his direction when needed. Jacob and his mentor were extremely thorough, clearly explaining what was recommended for my system to continue running efficiently.”
Bryan Maske
in the last week
“I have been having issues with humidity in my home and the temperature rising for days since it’s been so hot
Austan Came out to do an inspection and a free estimate and gave me six different estimates from the bottom to the best. Very honest and thorough would highly recommend request an Austan for your next estimate!”
Linda O
in the last week
“Very thorough and found the problem because he took the time to investigate the system. Friendly and personable, a pleasure to have in my home.
The technicians that replaced the AC system did a fantastic job. All three were very friendly and Uriel explained everything in a helpful way. I love One Hour and will continue to use them for all of my HVAC needs!”
K H
in the last week
“Ozzy, Kenzie, Armani came out to save the day! We had to get our entire system replaced. They showed up first thing this morning and took out the old the old unit and put in the new unit by 12:30pm. I am truly amazed. They were so professional and great to work with. Thank you! You are the heroes!”
P O
in the last week
“Chris did a wonderful job with explaining what was wrong with my AC unit. I was given a complete detailed break down of current issue. He was very thorough and completed the work in a short amount of time. He explained thoroughly the benefits of a service plan, which I signed up for. He seemed very genuine and trustworthy, and I felt zero pressure for added services. Chris absolutely did a great job, and I am very pleased with the service!”
Felicia Smart
in the last week
“When the technician arrived, I had my hands full with my grandchildren. He was so polite and understanding. He was very kind, informative, respectful of our property and friendly. We have never had a bad experience with any technicians from Mr. Sparky, one hour heating and cooling or Ben Franklin plumbing. We love their service.”
Kelly Wedderman
in the last week
“Nothing but positive things to say about Edwin and the One Hour Heating & Air Conditioning Crew! Edwin is knowledgeable, friendly, and professional. We especially loved how up front and honest he was with our repairs. We would highly recommend him to anyone needing help with their HVAC systems. Thank you so much for helping us through this whole process!”
Brenna Stanton
in the last week
“Great customer service and speedy response. Really saved the day!”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
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