At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Google Schema
Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.84
(163202 reviews)
Jeffrey Morrison
in the last week
“I have accepted a position with this company. They have great values and morals when it comes to customer service, work ethic, and customer safety.”
david sanchez
in the last week
“Jacqueline and Adam came over and showed me a lot of the deficiencies.
On my ductwork that I did the whole house there was a lot of places the tape was not missing and also the air conditioning unit heater was completely off, but no duct tape.
Adam Jacqueline was so nice that they taped everywhere. I need to tape that Hometown didn’t do that was supposed to do they did it for free. I definitely will use them from now on until I sell this house. I’m very disappointed with Hometown heating and air plus the person that came over was not a nice person at all Jeffrey did the estimate . I will not use them again ever.”
R & J Walker
in the last week
“Very satisfied with this company - we have been on their monthly service plan for a couple of years now and it has been very worthwhile keeping our ac/furnace/water heater all maintained and running at peak efficiency!
We have also been very impressed with the various service techs we have had on the property (Brody was just here today) - they have all been very nice, knowledgeable and very thorough in explaining what they diagnosed and what their recommendations were.
Glad we chose to deal with One Hour and happy they are taking care of our home!”
tara fish
in the last week
“We had an amazing experience with the installation of our new furnace and AC! From start to finish, Riley was professional, knowledgeable, and incredibly efficient. He showed up on time and took great care to make sure the job was done right. You can tell he takes pride in his work — everything looks neat, runs perfectly, and our home already feels more comfortable. Highly recommend him if you’re looking for quality service and peace of mind!”
Jessica Q. Nakamura, PharmD
in the last week
“The guys at One Hour Heating and Air Conditioning not only were very punctual and knowledgeable, they found a gas leak that other previous companies overlooked. They went above and beyond and take great pride in their work. And most importantly, they actually cared. I highly recommend their services!”
Robin Lidtke
in the last week
“I was pleasantly surprised at how quickly the response was . Dustin, my technician was here within 2 hours. He was polite, clean and professional. He explained everything he tested and fortunately only found a small problem which he fixed in minutes. It's very refreshing that he did not try to be a salesman. One Hour has just made us loyal customers!”
Tim Boston
in the last week
“Kenneth was our technician today and he did a great job. We also spoke to Jay on the phone to set up the appointment, both were easy to talk with and had great attitudes. Kenneth arrived 1 hours after we scheduled the appointment, greats punctuality! He was very informative and showed us everything to keep an eye on for our equipment. Also, thank you to One Hour AC for taking care of active duty military. Will recommend to all of our friends!”
Ryan Strug
in the last week
“My A/C blew out Friday night. I tried calling a couple places and One Hour were the earliest appointment I could get from anyone. She showed up at noon on Saturday. The tech was amazing! She thought it was a blown capacitor, went to take a look and that was it. Super fast repair. She offered the membership like all the companies do and given how good this experience was, I opted in. I thought pricing was fair all things considered. Would recommend!”
Tracey Starkmann
in the last week
“I have had known Andrew for over 20 years. He has been a great friend and he is a wonderful father. He is responsible, intelligent, caring and hard working with an excellent moral fiber. When he lived in our neighborhood he would stop by and make sure I hadn't done anything clumsy (which I'm known for) because my husband was traveling out of town. He's that guy who is always willing to lend a hand. He shows up!”
Cheryl S
in the last week
“When my AC stopped working I needed someone to look at it quickly. They were ready and showed up on time. They got to work quickly and made sure I understood what was wrong before making any repairs. Thank you!”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
