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'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Fabrizio was very thoughtful and respectful to us. He introduced himself and informed us of the game plan on figuring out the issues. He gave all possible options and their cost. He assured us that we were in charge on how much we wanted to spend. He also pointed out that it may be cheaper to do an unit replacement. Lucky for us that he was able to determine that it was a leak. But he did not have the proper equipment. He got on the phone immediately to get another technician ASAP.
The technician was excellent. The install took much longer than expected. Whoever coordinated the delivery of the equipment to my home sent the wrong furnace and the delivery driver had to go back and retrieve the correct unit, which took a considerable amount of time. I can not hold that against the installer. He arrived within the agreed time frame, however including the cleanup and removal the install took until 11:45 PM, 13 hours.
Keelan did an incredible job. He was on time. He was thorough in diagnosing what was wrong with my heat pump and he made the repair needed. He stayed awhile to make sure that everything was working correctly. He was very respectful and kind young man . If I ever need any additional repairs , I would personally request Keelan. Thank you.
I absolutely love the Comfort Care program. It gives me peace of mind that we’re maintaining our heating and cooling system to prohibit any big issue. Tristan was so polite and thorough when performing the preventative maintenance. One Hour Heating is definitely a good choice!
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
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