At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.84
(162787 reviews)
Gregg Connell
in the last week
“Edwin provided an amazing service. Was very thorough and explained out all the issues that the HVAC system was having. He was extremely in-depth while keeping it in simple terms. Felt very confident about everything that we went over. The service was amazing and customer service was a 10/10. Very family oriented and caring. Very rare to see that these days. Overall a 10/10 experience. Thank you for coming out on a last minute /emergency call. We are extremely grateful. Look forward to using your team again!”
john jones
in the last week
“I was not home when tech arrived. He contacted me and was able to come earlier. My son was home. Tech arrived when he said he would. My son stated he was polite and got done what he needed to do in a timely manner. This was not a repair but getting measured for a new unit. No cost involved.”
marvin d
in the last week
“Whenever I have had to call, Jackson T is usually the tech that comes. Not only is he quick, knowledgeable, and efficient he's outright friendly. He explains what he did and backs his work with pics and videos. I never have to worry if the job is done right with Jackson. Appreciate the service and the staff at Air Solutions!”
Brandon Lafferty
in the last week
“Dave was amazing in helping address some serious plumbing issues that were beyond my DIY skills. He helped me understand what he was doing and why, and was prompt and quick with the repairs. I felt like I was left in good hands after Dave's help. I'd highly recommend Dave and his work with Ben Franklin Plumbing.”
Jerry M
in the last week
“The technician Armani came to the rescue. Arrived promptly, diagnosed the AC problem, and had me back up and running the same afternoon. Whew, what a relief. Highly recommended.”
Billy Mike Graham
in the last week
“I needed new AC but my attic bedroom was always too hot or too cold. Andrew the comfort advisor (salesman) sat down with me after measuring all the rooms in my house and went over my options but wasn’t pushy to make a sale. He helped me decide on a unit within my budget and he explained a mini split system would be my best option to cool and heat the upstairs (older home with not enough ductwork) . The very next day a crew came on time and spent the whole day installing what I needed and updated the electric box to accommodate it. I wish I caught all their names to give them credit but they know who they are. I’m looking forward to summer now and sleeping in comfort. Mitchell’s One Hour exceeded my expectations.”
JL Cooper
in the last week
“This is about Rick Skelton.
This is by far one of the best service people I have ever gotten a chance to encounter.
Rick came out on behalf of One Hour Heat and air here in Chattanooga. He was not only courteous and friendly, but very, very very thorough. He is the service manager for this company. I highly recommend if you have to call the company, that you ask for Rick.
So pleasant to work with, talk to, and be around. He is a professional of the highest standard in HVAC service work.”
Tim McKone
in the last week
“Very happy with the service provided by Cory. It was a 3 day project. He worked late on the last day to complete the replacement of our boiler. He was very friendly and was sensitive to our needs. Final result was like a work of art - see attached photo.”
Paul M
in the last week
“Kaos showed up. He had a trainee with him and he was very knowledgeable. We have a maintenance plan and we've had multiple people here in that time and we've renewed it. He sent me pictures via text message of everything on the ductwork to show me and he's went above and beyond what the other technicians have done to satisfy me with everything. He spent a lot of time here and it was very good. Someone is not trying to rush through a job. He was very thorough. I would recommend asking for him to come back here or if you're going to have your your system checked out on a regular basis if you signed up for their maintenance plan. Everybody else that showed up was very professional but he went above and beyond to talk about anything he saw and he was the first one that showed me. What year are ducks were put in the attic so I compliment that highly recommended.”
Tracy Tong
in the last week
“I had a fantastic experience with this AC contractor and highly recommend them! From the start, they impressed me by quickly coming out to provide a free estimate—faster than anyone else I contacted. Out of the three companies I got quotes from, their pricing was the most competitive without sacrificing quality.
A big shoutout to Joshua, Jason, Orang, and Maryam, who worked together seamlessly. They clearly explained every step of the process—from pulling the permit to installation, and even scheduling the city inspection. When the inspector requested some additional work, they took care of it at no extra cost, and everything passed inspection smoothly.
They're also a certified GE contractor, which gave me extra peace of mind. I’m really happy with the service and professionalism they provided. If you're looking for reliable, honest, and skilled HVAC professionals, this is the team to go with!”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
