I had a great experience with Tristan Leber today. He was extremely knowledgeable and clearly very skilled at his work. What stood out most was his professionalism and genuinely positive attitude—he made the entire process easy and stress-free. He took the time to answer all of my questions thoroughly and explained everything in a way that was easy to understand. Throughout the visit, he was remarkably courteous, respectful, and attentive. It’s not often you come across someone who combines technical expertise with such excellent customer service. I highly recommend him to anyone in need of HVAC service.
Neil was knowledgeable, professional, thorough and did an outstanding job of maintaining our HVAC system to its peak efficiency. He was extremely courteous and explained everything about the process. A great technician and an awesome person. Our tech of choice for all future HVAC neeeds.
Today the install team arrived at 10 AM and where done installing it by 5:30. They made sure we were comfortable in the process. They did a wonderful job and where professional installers. After they finish they made sure it worked perfectly and helped me setup the thermostat. I would highly recommend this company.
The technician was excellent. The install took much longer than expected. Whoever coordinated the delivery of the equipment to my home sent the wrong furnace and the delivery driver had to go back and retrieve the correct unit, which took a considerable amount of time. I can not hold that against the installer. He arrived within the agreed time frame, however including the cleanup and removal the install took until 11:45 PM, 13 hours.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
Book online with us 24/7
Learn about our financing options!