Can’t say enough nice things about this company! Very accommodating and efficient with scheduling. Clear communication and follow up. Prompt arrival. Thorough servicing with detailed documentation and explanation. Easy billing/payment system. End to end seamless process with a very honest and friendly team. I will definitely continue to use them.
I cannot recommend this HVAC company enough. The technician showed up exactly on time and was patient throughout the entire visit. They took the time to answer every single one of my questions thoroughly, making sure I felt completely comfortable with the process. What I appreciated most was their honesty—they gave me several clearly explained options for both repairing my current unit and replacing it. Best of all, they were not pushy and never once tried to upsell me on things I didn't need. It is rare to find such genuine, reliable, and pressure-free service these days. A 5-star experience from start to finish.
We were very impressed with the professionalism of this new company. They not only were able to identify the problem with our air conditioner right away, but solved it in the most efficient and seamless way. We had been dealing with the draining problem of our unit for a long time and been frustrated with expensive work that did not solve the problem. Dealing with the One Hour company was a breath of fresh air and we do not hesitate to highly recommend it.
We had central AC added to our home 5 years ago. We decided to get an AC and furnace tune up before the summer. Matt, the technician from One Hour Heating and Air, was on time and polite. He pointed out that our furnace filter had not been changed since 2022. Big oversight by me. Matt explained how the air flows through the furnace and the direction the filter needs to be placed. I marked with a sharpie on the furnace an arrow so I would remember next time. Good piece of mind. Positive experience.
I was initially skeptical of working with a franchise, but I was really impressed by how professional, helpful, and punctual their technician, Matthew, was throughout the visit. Pricing was reasonable and I will definitely be going with them for any future HVAC needs.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
Book online with us 24/7
Learn about our financing options!