At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.83
(205714 reviews)
Joe Costa
in the last week
“Cameron is a rock star, honest, extremely helpful and friendly. As a new homeowner, there’s a lot of questions and apprehension about “the unknown” and Cameron did a great job of not just getting to the root of my issue, but also helping to get me familiar with some of the”the basics” of knowing the furnace in my new house. Really appreciate him and the work he does, highly recommended.”
CESARHOMES, LLC
in the last week
“Josh went above and beyond the Friday after Thanksgiving. He quickly diagnosed our heating issue, identified the solution, and replaced the computer board to get the furnace running again. Even after the repair, he took the extra step to ensure everything else was working properly. If Josh is assigned to your job, you can be confident it will be handled professionally, efficiently, and thoroughly.”
Todd Greer
in the last week
“Devonte from One Hour was awesome! He was very polite, very thorough on his check-up for our furnace and explained everything to me afterwards, even showed me the pics he took of the system and suggested possible future work. He was also exactly on time — he showed at 1pm on the dot for a 1-3pm window. We will be going with One Hour for future HVAC needs!”
Tim JG
in the last week
“My heat was off at my property. I called Aspen, and they sent out Bill on Wednesday Nov 27 2025 on the day before thanksgiving. Bill detected the problem right away. He left and picked up the part, and then quickly installed the part and got my heat back on again less than 2 1/2 hours after he arrived. Outstanding Service.”
Phillip Ulrickson
in the last week
“Chris did a great job trouble shooting my old furnace. My furnace was in great shape for how old it was but it just wouldn't stay on to heat. With no led lights on the unit to give an idea of a possible problem, old-school intuition and persistence found the problem. Ended up finding out one of the hoses was clogged. Once blown out, the furnace turned on like a charm! Thanks for getting my heat on just in time!”
Gaylene Moldt
in the last week
“Mike R was amazing. He spent almost 2 days trying to figure out the issue. He was determined to get my heater fixed..even on his off day. Mike had great communication and was very respectful”
Kathy Rider
in the last week
“I have had a rough experience with One Hour Air. I must say Sachen the sales person was by my side and advocating for me consistently. Dennis the manager was of little help. After dealing with multiple technicians and frustrations and nearly being overcharged for a service to fix my brand-new AC unit, Michael Sergent the director of sales and Jessie Lindsey restored my trust. Michael made sure everything would be fixed without additional cost and Jessie was prompt, respectful, and extremely knowledgeable. He thoroughly explained what was going on and his professionalism and integrity made all the difference. Exceptional service. A big shout out to Sachen, Michael and Jessie. Excellent service!”
Brian Goldmark
in the last week
“Corvin at HQ was extremely helpful and considerate when listening to what I needed and scheduling an appointment. He really made me feel confident that I could get an honest and experienced technician to help me with my problem which was quite complicated. The tech came on schedule. His name was C.C. he was extremely knowledgeable and experienced, he took his time carefully diagnosing my issue and was really easy going. After troubleshooting for several hours he finally figured out the problem and gave me a fair price for the part needed.
I couldn't be happier with this company. They have 100% earned my trust and my business. Thank you so much for your help guys”
Lauren
in the last week
“I am so beyond thankful and very pleased with Sam’s work! Very easy to get ahold of someone and fast response! Sam arrived quickly after we reached out and went straight to work! He spotted the problem and walked us through our options! He quickly fixed the problem and was on his way!!! We will 100% use one hour heating and air and will 100% request Sam come back to fix any of our hvac issues!!! Cannot thank him enough!!! Must must must use if you have any problems!! Thank you Sam!!!!”
Michael T
in the last week
“Josh from One Hour did a great job today. He cleaned my coils, made sure all systems were operating properly, set my Humidifier up (new system for us so we didn't know how to turn it on), inspected the outside compressor, and answered my many questions. I will definitely request Josh for my next scheduled visit!”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
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