Our Guarantees

One Hour Heating & Air Conditioning®

4.82

(174436 reviews)

Ensuring Peace of Mind with Quality Service

At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.

On-Time Guarantees

Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®

UWIN® Guarantee

UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.

In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.

Click here to submit a claim

At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.

Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!

Here For You

When You Need Us Most!

Yellow One Hour Heating & Air Conditioning service van with company branding and slogan.

'Round the Clock Availability

No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee

We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide

Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®

We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.

Our Happy Customers

Reviews of One Hour Air Conditioning & Heating®

4.82

(174436 reviews)

James Elliott

in the last week

“Had some issues with replacing my furnace filter. I needed to power it down which I didn’t know how to do. Joseph C came out, replaces it, and made me a three minute video so I can do this myself next time. Joseph was extremely personable, professional, and kind. He even removed some old filters left behind that were discarded in my crawlspace. 10/10 quality dude, and excellent service. I hope when I call again for help he’s the one that gets sent to my door.”

Ed Mcclain

in the last week

“A God send. Had them replace my whole house 2 zone heat & AC 2 years ago as the attic furnace had failed (25 yrs old). My new systems have worked without flaw so far. Very professional workers and very good price.”

Duckymann

in the last week

“Great service, Anthony really knew what he was doing. He quickly figured out the issue with the motor and explained it clearly. You can tell he has years of experience — he found the problem right away, unlike the other tech who missed the main cause. Super professional, honest, and efficient. Definitely someone who knows his craft and takes pride in his work. Highly recommend!”

Lois Caldwell

in the last week

“Zane and the team did a great job. They were on time, let me know every step of the way what they were doing and Zane was very knowledgeable about every question I asked! They cleaned up when finished and even installed smoke detectors. I would definitely recommend Zane and the team for a furnace replacement!”

Nina Dawson

in the last week

“Hai had excellent communication skills and helped me find reasonable solutions to fix my HVAC issue. I’m really glad Hai and the team were available and offered such easy online scheduling. The tracking app that shows when your technician will arrive is also awesome and super convenient!”

Jim Stanley

in the last week

“Amber was very positive, friendly, and professional. She seemed to direct her partner as they conducted the maintenance check on both HVAC systems. She seemed very concerned and attentive when her she found that her partner fell off the ladder and I caught him and the access door in the face.”

Ronda Durso

in the last week

“Austin was very professional took his time and did a good winter check up on my furnace..explained everything to me. Very respectful young man.”

Danielle

in the last week

“Highly recommend One Hour Heating and Cooling of the West Valley. Isaiah and Jordan (owner) came out to perform an AC tune up and we were happy with the service. Both were professional and knowledgeable. We were shown the before and after pictures and they let us know exactly what was going on with our unit. Excellent service from start to finish and we will be using them again in the future.”

Monica Bagley

in the last week

“Very polite, plesant, able to explain knowledgably and clearly furnace checks and results. With a clear honest explaination of expectations of potential future problems and solutions for an aging furnace. Provided options for service and future replacement without being pushy. All technicians should be like this, I'll be more likely to purchase a new unit from someone like this and accept their recommendations than a pushy salesman.”

Mary Smith

in the last week

“Cody and Ron were fantastic! We bought a house and desperately needed a thorough cleaning of our air ducts. These guys went above and beyond getting them spotless, and explained in detail everything we needed to know. They were such a delight to have around, very kind and friendly! It feels cleaner in here already and I know my allergies are thankful for their efficiency.”

We're Local

We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.

Find a Location

Servicing your entire home

Part of the Authority Brands Family

Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.