At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.82
(173778 reviews)
Britney Hayles
in the last week
“Today one hour air conditioning and heating came out and they sent Omar as my technician. He was very helpful and insightful and had tons of patience. These problems can be stressful but he offered many solutions and for that I’m thankful.”
ATB
in the last week
“everything was quick and efficient from scheduling the appointment to Anthony coming out for the maintenance of my heater. Anthony called when he was on his way and arrived during the window given. He was respectful and introduced himself. He was very knowledgeable and friendly. As a first time customer Anthony also made me aware of their club agreements but was not pushy with it. Will definitely be looking into it and will be using them in our new house. Thank you!”
Adrian Jacobs
in the last week
“Our tech Bryant Johnson arrived promptly and diagnosed the issue with our AC within two minutes. 10 mins into the repair, we were back up and running. He also did additional checks to our unit. Thank you Bryant for being knowledgeable and friendly. He also used shoe covers when entering and exiting the house and thoroughly explained the companies maintenance membership plan which we signed up for.”
Victor V.
in the last week
“Ryan was straightforward and professional with his persistent communication. He provided service with the utmost respect and care. 10/10 would recommend. I wouldn’t want any other professional working on my HVAC unit.”
Anthony Buntin
in the last week
“⭐⭐⭐⭐⭐ 5/5 Stars — Expert Service with Genuine Care!!
I recently had my 2022 air conditioning system inspected by Mason Tibbets from One Hour Heating & Air Conditioning of Ogden, and I can confidently say this was one of the most thorough and informative service experiences I’ve had.
Mason has over 10 years of experience, and it shows. His attention to detail is exceptional, and what truly sets him apart is his ability to clearly explain what’s going on with your system in a way that makes sense—no tech jargon or guesswork.
During the tune-up, Mason found that the refrigerant charge was likely off since installation (showing 0° of subcooling when it should be between 7–14°). He provided a clear explanation of what that means, the potential long-term impact, and what my options were moving forward. He also checked the system’s capacitor, which was running perfectly, and took the time to clean the outdoor unit and secure insulation to improve efficiency.
Even though I chose not to adjust the refrigerant level right now, Mason made sure I was fully informed and empowered to make the best decision for my home.
If you’re looking for someone who combines technical skill with genuine customer care, ask for Mason. He represents everything you’d want in a professional HVAC technician. I’ll definitely be continuing my annual maintenance with One Hour thanks to this experience.”
Will Duvall
in the last week
“Pass One Hour!!!!!!!!I had a fantastic experience with this HVAC company when I needed a mini split system installed. They completely exceeded my expectations — not only did they respond quickly, but a technician was at my home within the hour, just like the name says!
From the very first call, the customer service was top-notch. The team was friendly, professional, and incredibly helpful in answering all my questions about the different system options. They made the entire process smooth and stress-free.
The installation itself was flawless. The technician was clearly experienced and took the time to make sure everything was installed perfectly. He explained the system thoroughly and walked me through how to use it efficiently. The work area was left spotless, and the attention to detail was impressive.
If you’re considering a mini split system, I highly recommend this company. Fast service, great communication, and high-quality work — “Pass One Hour” truly delivers on every level!
Thank you Ricky and thank you Francis.”
Ralph Robles
in the last week
“Sean Andersen was very professiona. And very detail oriented with the care of my furnace. Used my water hose for service. And rolled and put it away when he was done. Didn't expect that. Explained the service and charges very clearly. Very happy with the service”
Susan Rhodes
in the last week
“Highly recommend Jaden with One Hour Heating and Cooling. He is very punctual, polite and very thorough in his work. Took time to explain everything he did at my home so I know after his service I had no questions. Thank you!”
Gina Locatto
in the last week
“Brandon and Matt did a great job with my service. Took the additional steps to move an immovable beam in order to replace coils - saving me the expense and time to get a contractor. Greatly appreciate the extra effort. They communicated work to be done, both before and after job was complete. Service was done professionally, cleanly, and expeditiously. Thank you!”
Alec Montiel
in the last week
“Bert was super helpful in diagnosing the issue with our AC and worked with us to find a good price for the repair! The price point at first was daunting, but he kept trying his best to find a way to complete the job for lower price, which we both greatly appreciated! And our new capacitor looks great as well! Thank you again Bert, we really appreciate it!”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
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