What does the One Hour mean in your company name?

The 'One Hour' in our company name indicates our guarantee to be at your home in the predetermined window quoted when you set your appointment. If we do not show up within that window, your service call fee is waived. 1. Express Appointment: This is an appointment that is scheduled during a specified one-hour time slot. You are promised that a technician will arrive at your home within this one-hour time window. You will also receive a call when the technician is en route to your home. 2. Reserved Appointment: This is an appointment that is scheduled during a specified, two-hour time slot. You are promised that a technician will arrive at your home within this two-hour time window. You will also receive a call when the technician is en route to your home. 3. Standard Appointment: This is an appointment that is scheduled during a specified four-hour time slot. You are promised that a technician will arrive at your home within this four-hour time window. You will also receive a call when the technician is en route to your home. 4. Stand-By Appointment: This appointment is for overflow situations. This appointment will not have a specified time. You will receive a call when the technician is en route to your home. 5. Emergency Appointment: This appointment is for an unspecified time after normal business hours Monday – Saturday and all day on Sundays/Holidays. Calls are dispatched in the same order they are received. You will also receive a call when the technician is en route to your home.

Do you service emergencies after-hours?

Yes, we offer emergency services 24-hours a day, year-round.

How much will my service cost?

The size and complexity of your HVAC issue will determine the cost. Because our trained, licensed HVAC technicians must diagnose the issue before we are able to quote you an accurate cost, we require an appointment to be set to complete a diagnostic on your system. Once the diagnostic is complete, your One Hour(R) technician will walk you through all costs using our Straightforward Pricing(R) Guide so there are never any surprise fees.

How often should I service my HVAC system?

It's ideal to service your cooling system each spring and your heating system each fall to ensure you find small issues before they become big problems.

How often do I need to change my HVAC filter?

Your filter should be changed every one to three months, depending on conditions in your home and your region's climate.

Do you offer purchase financing?

We work built relationships with several lenders to ensure our customers are able to restore comfort in their homes. Ask your technician about your financing options.

What are the advantages of a smart Thermostat?

Smart thermostats learn a household's patterns and adjust heating and cooling according to when a home is occupied, give homeowners the ability to control the thermostat remotely, and enable homeowners to reduce their energy use, saving you money.

HVAC means Heating, Ventilation, and Air Conditioning. HVAC systems refer to air conditioners, furnaces, and any unit that cools indoor spaces during the summer and warm them in the winter. In general, an HVAC system takes in air, heats or cools that air, and blows it into a room or any indoor space. While many homes have separate air conditioning and heating units, others have a heat pump that cools and heats the house. Not only do HVAC systems maintain desired temperatures, but they also improve indoor air quality and regulate humidity levels. But most importantly, these units provide comfort all year round.

What is a SEER Rating?

The SEER (seasonal energy efficiency ratio) is a measure of the efficiency of your heating and cooling system.The higher the SEER rating, the more efficiently a unit operates. The SEER rating of any given unit can range anywhere from 13 to 21.

Bringing Comfort Home

With Expert AC Services

One Hour Heating & Air Conditioning of Cleveland

4.9

(5541 reviews)

Heating & Air Conditioning

Services By One Hour

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HVAC Repair, Installation & Maintenance

Heating, AC & Furnace Repairs in Cleveland, OH

When homeowners want a reliable heating or air conditioning system that they don’t have to think about, they call One Hour Heating & Air Conditioning. We are the premier HVAC service provider in the United States for a simple reason: we actually care about your comfort.

At One Hour, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home comfortable. It’s why we back all of our work with a 100% customer satisfaction guarantee for two years, and it’s why we’re always on time—guaranteed.

We Have a Reputation

For Being Punctual, Friendly and Knowledgeable

4.9

(5541 reviews)

Caitlin Williams

07-02-2025

“Marco Campanella from Mitchell’s One Hour Heating & A/C did an outstanding job for us. He’s knowledgeable, professional & amazingly helpful. Thanks Marco for making our day!”

Rick Adkins

07-02-2025

“Your technician Blake is an extremely knowledgeable young man. We had a very unusual issue. Not only did he figure it out, he was patient and very respectful. Feeling thankful 🙏”

daniel murphy

07-02-2025

“Blake the service tech did a very nice job and thoroughly inspected everything. Very courteous, punctual, and got the air conditioning working again. Very happy with the service provided today. Will use them again in the future !!!!”

Diane Rethinger

07-02-2025

“Rob worked all day, on call all evening. He arrived at my home about 11 at night, extremely friendly and courteous. Fixed the problem quickly, said the maintainence would be scheduled for a daytime hour soon at no additional cost. Air conditioning is in the attic, access through a big ceiling fan, awkward, never grumbled, professional attitude. 100% satisfied. Hope he returns for the rest of the work, very knowledgeable. Thanks Rob!”

Sheila Winter

07-02-2025

“Craig was very professional and very kind. He helped us quickly to get our air conditioner back up and running again. I would highly recommend him for servicing your unit.”

Susan Walker

07-01-2025

“Chris was timely, explained everything he needed to do, thorough in his work, and very knowledgeable. I’m grateful for his work!”

Michael Bartholomew

07-01-2025

“The technician, Marcus was friendly and courteous. He knew right away what the problem was. Still did his inspection to very the issues. To witch I was satisfied with. And from past experiences I understood and agreed. Thank you Marcus. Looking forward to further business.”

Julie Troyer

07-01-2025

“Was quick and reasonably priced! Will definitely be using them for any issues in the future!”

Retro Riggs

07-01-2025

“Flexible scheduling fast service and professional!”

Gladys Page

07-01-2025

“We had Anthony Romero service our air conditioning unit on 7/1/25.We appreciate him being punctual and thorough.We were aware of the issues with our unit and he kindly bought these to our attention without making us feel pressured to act on his recommendations at this time.We appreciate the consideration and we are going to try your Service Club Membership.Thank you.”

HVAC Services You Can Count On

Our customers love what we do because we treat them like the neighbors they are to us. While we carry the One Hour name, we’re an independently owned and operated business with a personal investment in the local community. We back our work with a 100% satisfaction guarantee, provide StraightForward® pricing guides for your benefit, and will pay you back for being even one minute late to an appointment.

Here For You

When You Need Us Most!

Yellow One Hour Heating & Air Conditioning service van with company branding and slogan.

'Round the Clock Availability

No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee

We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide

Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®

We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.

Meet the Cleveland Team

Josh Bulloch

Owner

Josh is our General Manager.
Terry Mitchell

Owner

Description Coming Soon!
Heather Baker

Dispatcher

Heather is our dispatcher and has been a part of our team a little over 4 years! In her free time, she enjoys jet skiing in the summer and snowmobiling in the winter with her husband and friends!
Krysti Secoy

Accounting Manager

Krysti has been a part of our team as our controller for almost 2 years. Her favorite part of her job are her coworkers and a fun fact about Krysti is that she has her massage therapy license!
Lexie Piscione

Sales Lead Coordinator

Lexie is our Sales Lead & Marketing Coordinator and has been with us for over two years! She loves being creative on the marketing side of things as well as scheduling replacement estimates. She enjoys spending time with her family and her dog in her free time.
Cheryl Elko

Accounts Payable

Cheryl has been a part of our team for a little over a year! Her favorite part of her job, are her coworkers and she LOVES to cook & travel in her spare time! She is motivated daily at work, by how appreciative her boss is and working for a company that is so "employee oriented".
Katelyn Wells

Client Care Representative

Katelyn has been a part of our team for 2 years and is a customer service representative. Her favorite part of her job is being able to help people out in time of need and the friendships she has created with her co workers. She has 3 children and a dog & recently got married!
Haley .

Client Care Representative

Haley is one of our client care representatives!
Ashley Kuehn

Client Care Representative

Ashley is one of our client care representatives.
Allie Farout

Customer Care Representative

Allie is one of our customer service representatives and has been apart of our team for almost 2 years! One of her favorite parts of her job is working with her coworkers!

HVAC Near Me In...

One Hour Heating & Air Conditioning® of Cleveland services the following communities:

Avon
Avon Lake
North Ridgeville
Sheffield Lake
Bay Village
Westlake
Amherst
Elyria
Lorain
Berea
North Olmsted
Cleveland
Olmsted Falls
Brookpark
Cleveland
Lakewood
Rocky River
Cleveland
North Royalton
Strongsville
Cleveland
Cleveland
Independence
Maple Heights
Brecksville
Broadview Heights
Wickliffe
Willoughby
Eastlake
Euclid
Cleveland
Cleveland
Beachwood
Chagrin Falls
Elyria
Gates Mills
Cleveland
Solon
Bedford

One Hour Heating & Air Conditioning technician talking to a customer on the phone.

Hours of Operation

We are available 24/7 to take your call for emergencies. For all other services, our appointment hours are:

Monday

24 hours

Tuesday

24 hours

Wednesday

24 hours

Thursday

24 hours

Friday

24 hours

Saturday

24 hours

Sunday

24 hours

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Expert Tips

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Employee Spotlight – Marcus Trout

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January 5, 2017

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