Fritz Free Guaranteed

Avon Heating & Cooling Experts

Always On Time...

  • ‘Round the Clock Availability

    No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.

  • 100% Satisfaction Guarantee

    We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.

  • StraightForward Pricing® Guide

    Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!

  • Always On Time…Or You Don’t Pay A Dime!®

    We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.

Get the Best Service Around

Our Happy Customers

Our Comfort Specialists are available to help, no matter the time of day. If you're in need of emergency services, we've got you covered 24/7.

  • “Sullivan was very polite, answered my questions, and told me about the newest air purification system. He came out to do my Fall heat pump check up. Your company is great and so are all of your ...”

  • “I called Mitchell's and left a message at 7:15am and had a call back by 7:35am and an appt between 8am- 10am! WOW - fast service on a cold day! Our furnace was blowing cold air, but Mark had it ...”

  • “The technician that came out was prompt, but also very courteous to my 100 year old grandfather, explaining and walking him through his procedures and available options. Truly appreciate the time and ...”

  • “Jordan Schmidt and his partner did a fantastic job installing our new furnace and a/c systems.”

  • “My experience with One Hour was working with professional people. They were polite, experienced and knowledgeable. When they come they have whatever you may on the truck so follow up needed because of parts.”

Avon AC & Heating Repair, Installation & Maintenance

Trusted HVAC Services In Cleveland, Avon, Elyria, & Surrounding Areas

One Hour is Cleveland's first choice for all heating and AC repairs, installations, and maintenance. We’re proud of our expert team, which receives industry-leading training and is fully licensed. However, it’s our focus on customer service that truly makes us different from the competition. Our technicians arrive on time, back their work with industry-leading guarantees, and will leave your home just as clean as it was before they were there! We don’t care if you need us a 3 AM for an emergency repair or need to call with a simple question; we’re ready to provide 24/7 emergency HVAC service in Cleveland, Avon, Westlake, Lakewood, Elyria and beyond!

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100% Satisfaction Guaranteed

How Our Cleveland HVAC Company Earns Trust

People call us because of our commitment to quality. We back our commitment with a series of industry-leading guarantees. For example, we back all our work with a 100% satisfaction guarantee so you can trust that we’ll follow through on our promises. If there is anything wrong with our work, we’ll make it right at no cost to you. We’re also known for our on-time guarantee. Our trucks say, “Always On Time…Or You Don’t Pay a Dime!”® for a reason!

Finally, we provide up-front pricing for our HVAC repair services in the Cleveland area so that you won’t be surprised by annoying hourly fees and mysterious surcharges. We want you to be comfortable with our work and in your home after it’s complete! Our heating and air conditioning repair technicians proudly serve residents in Cleveland, Avon, Elyria, North Ridgeville, Lakewood, Westlake, Parma and the surrounding areas.

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Frequently Asked Questions

  • What does the One Hour mean in your company name?

    The ‘One Hour’ in our company name indicates our guarantee to be at your home in the predetermined window quoted when you set your appointment. If we do not show up within that window, your service call fee is waived.

    1. Express Appointment: This is an appointment that is scheduled during a specified one-hour time slot. You are promised that a technician will arrive at your home within this one-hour time window. You will also receive a call when the technician is en route to your home.

    2. Reserved Appointment: This is an appointment that is scheduled during a specified, two-hour time slot. You are promised that a technician will arrive at your home within this two-hour time window. You will also receive a call when the technician is en route to your home.

    3. Standard Appointment: This is an appointment that is scheduled during a specified four-hour time slot. You are promised that a technician will arrive at your home within this four-hour time window. You will also receive a call when the technician is en route to your home.

    4. Stand-By Appointment: This appointment is for overflow situations. This appointment will not have a specified time. You will receive a call when the technician is en route to your home.

    5. Emergency Appointment: This appointment is for an unspecified time after normal business hours Monday – Saturday and all day on Sundays/Holidays. Calls are dispatched in the same order they are received. You will also receive a call when the technician is en route to your home.

  • Do you service emergencies after-hours?

    Yes, we offer emergency services 24-hours a day, year-round.
  • How much will my service cost?

    The size and complexity of your HVAC issue will determine the cost. Because our trained, licensed HVAC technicians must diagnose the issue before we are able to quote you an accurate cost, we require an appointment to be set to complete a diagnostic on your system. Once the diagnostic is complete, your One Hour(R) technician will walk you through all costs using our Straightforward Pricing(R) Guide so there are never any surprise fees.
  • How often should I service my HVAC system?

    It’s ideal to service your cooling system each spring and your heating system each fall to ensure you find small issues before they become big problems.
  • How often do I need to change my HVAC filter?

    Your filter should be changed every one to three months, depending on conditions in your home and your region’s climate.
  • Do you offer purchase financing?

    We work with several lending partners to ensure our customers are able to restore comfort in their homes. Ask your technician about your financing options.
  • What are the advantages of a smart thermostat?

    Smart thermostats learn a household's patterns and adjust heating and cooling according to when a home is occupied, give homeowners the ability to control the thermostat remotely, and enable homeowners to reduce their energy use, saving you money.
  • What is a SEER Rating?

    The SEER (seasonal energy efficiency ratio) is a measure of the efficiency of your heating and cooling system.The higher the SEER rating, the more efficiently a unit operates. The SEER rating of any given unit can range anywhere from 13 to 21.

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