Sullivan was very polite, answered my questions, and told me about the newest air purification system. He came out to do my Fall heat pump check up. Your company is great and so are all of your employees! Very satisfied customer for over 20 years!
I called Mitchell's and left a message at 7:15am and had a call back by 7:35am and an appt between 8am- 10am! WOW - fast service on a cold day! Our furnace was blowing cold air, but Mark had it diagnosed and fixed quickly after having to pick up a part. He was very thorough with the costs and options for maintenance plans. He was able to manually light the igniter to warm the house while he went to get the part. Very knowledgeable, friendly, efficient, & on time. Gave lots of pointers! Kept everything tidy. Well priced! Will definitely call if another problem arises. Great job, Mark and Mitchell's. Thank YOU
The technician that came out was prompt, but also very courteous to my 100 year old grandfather, explaining and walking him through his procedures and available options. Truly appreciate the time and care given to ensure my grandfather was satisfied.
Jordan Schmidt and his partner did a fantastic job installing our new furnace and a/c systems.
I had to call for emergency service late one night. The tech was there within 20 minutes. He went over the entire system and couldn't find any obvious reason for the furnace to have stopped running. He didn't give up there but kept looking. One of the things he did was to blow out some lines and clean some pressure switches. The furnace started running after that. During the whole process, he kept me informed of his progress. This is not the first time I've had service work done on my heating system by Mitchells One Hour. All of the technicians that I have had work on my system were very courteous, friendly, and very informative. I am extremely pleased with the service I have received and would highly recommend them to anyone that needs service. I rate their services five stars plus!
I have used 1 Hour for over 30 years and have always been satisfied with the technicians sent, they are always polite and even the office people who give me an opportunity at MY convenience. Thanks to all of you!
We used to have Mitchell service then we canceled and went with somebody else; then we came back to Mitchell service because they were the only ones willing to work around our busy life schedule and accommodate our needs for annual check up for our air conditioning and our heating. Their service personnel are very friendly and they did not try to oversell us on any parts or extras that we might need for our system. I would recommend them to everybody in our area!! Just got my gas bill for the month. Although the average temp was 2.8 degrees warmed than last year, I used 101 Ccf less gas, half what I used last year with my 20 year old furnace!. The savings from the high efficiency furnace Mitchell's One Hour Heating & Air Conditioning installed, just keep on coming
had a furnace installed the experience was so awesome not only are they professional but so caring, we had some issues and they did everything to resolve it and make us satisfied, I would absolutely recommend to. my friends My experience with One Hour was working with professional people. They were polite, experienced and knowledgeable. When they come they have whatever you may on the truck so follow up needed because of parts. we are happy we chose One Hour for heating and air. Great job! Even though it was just a checkup the tech was on time, friendly and knew his business. We've been with them for a long time and they will continue as our HVAC specialists.
Prompt scheduling of my appointment. Tech (Jason) was on time, competent, friendly and helpful. Heating working. Job well done
Marcus did a really nice job with the duct cleaning. He was extremely knowledgeable and professional. He was a pleasure to have at our home. He took extreme care in making sure the house was as he found it
We’ve called your company for emergency repair a few years ago when my furnace broke down. Your technician came out immediately and repaired it. I've now used you twice for furnace cleaning. I always get prompt, courteous service at a good price. It's also nice I can get service 24 hours a day, 7 days a week