Our Happy Customers
Reviews of Cleveland
4.9
Caleb Tuck
11-05-2025
“They got my boiler running in great condition they were truly a blessing”
zena
11-04-2025
“Nathan was courteous, efficient and very respectful. He also did an amazing job with my furnace 🤩”
N P
11-04-2025
“Yearly contract checkup on the furnace. Tech did a great job. No issues. Real nice person.”
June Alexander Harris
11-02-2025
“I prayed that the tech sent out was knowledgeable and yes God did it. He diagnosed the issue (I promise) in minutes and had my furnace up and running in no time. Mitchell's got it right with this one and if there's any additional issues, I only want Marco to be the technician that's sent out. (I am confident the issue is a done deal) Thanks Marco my furnace is running!”
kruti desai
11-02-2025
“Antony is a great guy. He is a very good investment for the company. The guy knew all about what we needed and we are very happy with his service. Thanks Antony!”
Tom Lipcsey
11-01-2025
“Justus is a really excellent technician. He was extremely professional, polite and knowledgeable. He took time to explain everything that was going on with my furnace and the options I have available to consider. I am extremely pleased with Justus and the work he did and he seems like a genuinely good person all around. In the future, I will definitely be requesting Justus for any work I need done and I would highly recommend him to anyone looking for a reliable technician for their HVAC needs. Thank you, Justus!”
Marsha H
11-01-2025
“Tony Romero excellent customer service he took pictures to show me the damage to my furnace and spoke to my warranty company for me. In addition he provided explanations of what was going on he was prompt, and provided excellent, professional Service!”
Christian Martin
10-31-2025
“Fantastic service! Our technician was very patient, explaining every step of the process! Will definitely use this company again in the future!”
Jayne Smith
10-31-2025
“Nathan was prompt and efficient with my service! Thank you!”
Wendy
10-31-2025
“Last week, I scheduled an annual ‘pre-winter’ system maintenance & cleaning for my 75 year old father. Mitchell’s technician was prompt & courteous. The pricing was fair. Fast forward a few days and we began smelling gas. I immediately called Mitchell’s & within an hour, another technician was at our door. Brian, the 2nd technician quickly found & fixed the leak. Apparently the first tech had not quite tightened a connection somewhere & there was a small leak. I understand that sometimes small mishaps occur. I am grateful & appreciate the fast response, courtesy & professionalism of these young men. Of course, there was no charge for this followup visit. We will most definitely use Mitchell’s services going forward. Side note, please install a CO2 and Natural Gas detector in your homes, especially if you have an elderly parent. My father ran his own body shop for 50 years & his sense of smell is shot! Had his brother & niece not stopped by, we may not have known until much later! Be safe everyone!”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.