At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.82
(178644 reviews)
Nadia Kendall
in the last week
“Despite the snow forecasted for today, our technician Damon made the 1.5 hour trek to our home. Once here, he did a thorough inspection of our unit to include meticulously cleaning the motherboard. He was eager to share exactly what he was doing - he took the time to demonstrate what needed to be done in between visits and answered all my questions. He's also a cat dude, so that definitely won me and my cat Tortilla over (cats know cat people and good people - trust the cat).
I have been a One Hour customer for nearly 20 years and service like this is why I stay with them.”
william sabanosh
in the last week
“Had 1 hour hearing and air conditioning come out because of a no heat issue in our new house. Landon and Jamie were the 2 techs that figured out the issue quickly and the heat turned on. I would recommend One Hour for your service.”
Nancy Shah
in the last week
“Robert was fantastic! I really want to thank them and so grateful they were able to come out so quickly and fix the issue.
On one of the coldest days our heating stopped working at 6 PM on Friday evening and we were worried we would have to be without heat over the weekend since most places were closed or charging ‘emergency fee’ to come out but Robert and his team was fantastic! They literally came within the 30-40 mins and fixed the problem. He also took his time to explain what the issue was which is always helpful. We really appreciate it the and would highly recommend.”
Lisa Neily
in the last week
“They have been awesome! They dropped off a space heater because my replacement furnace won’t be installed until 12/16. Hopefully sooner 🤞🏻”
Nakia Leslie
in the last week
“John and Rose very professional and down to earth. The diagnostic was quick and efficient , explained everything that they were doing. Once the problems were found. John went through all the pricing options to include One hour comfort club and total home package. Before making a decision on the repairs, the parts were confirmed to be stock. They cleaned up their work area accounted for all tools. Went to get the parts needed to make repairs returned within and hour installed parts, ran checks performed the heat system tune up. Op checked the system everything ran great. Cleaned up the work area accounted for all their tools. Completed paperwork, payment and made sure I didn't have anymore questions. Shook hands told me to have a Great day. I'm super satisfied heat is on house is nice and toasty. Thanks John and Rosie.”
Mark Roth
in the last week
“Our mini split conked out from a power surge, and Nick Salerno did an excellent job -- in 22° weather! -- replacing the circuit board and installing a surge protector. He was polite, efficient and obviously hardy. I highly recommend One-Hour Heating and Air Conditioning”
Roberta Modena
in the last week
“1 hour Cooling and Air Conditioning is always available. It doesn't matter if I needed them on Christmas Day or first thing in the morning they always accommodate and they have the best technicians. Especially Matt--he is very confident, friendly, courteous and just great people to deal with for all your air conditioning needs.”
Kyle Luken
in the last week
“Called last night with a furnace issue and they got me scheduled and Jeff was here 12 hours later. He was very informative and talked me through everything and was very thorough with everything he did. If we have anymore issues we will definitely be using One Hour Heating & Air again!”
Will Duvall
in the last week
“We had an absolutely outstanding experience with Pass One Hour! During what was scheduled to be a routine maintenance visit, their technician Noah identified a major safety hazard that we had no idea was there. Not only did he explain everything clearly, but his knowledge and professionalism gave us complete confidence in the next steps.
What impressed us even more was how quickly the company acted. They were able to replace our entire heating unit within 24 hours, and the pricing was more than fair—especially considering the urgency of the situation. Their rep Ricky made the entire process effortless on our end, coordinating everything smoothly and keeping us informed from start to finish.
Thanks to their team, what could have been a major disaster turned into a stress-free, seamless experience. We’re incredibly grateful and couldn’t recommend them more highly!
Francis Pass has made it clear that not only does he stand for the quality of his products he also cultivated a culture of staff members that take their profession to the highest level of performance. Great job Noah, Ricky, and their leader Francis Pass.”
Xavier Mercado
in the last week
“Albert was a great HVAC Technician. He diagnosed the issues quickly and finished the repair in less than an hour. He was knowledgeable and honest about the service required. He changed out the capacitor and the flush switch and gave the air handler an anti-bacterial treatment. He left the area very clean, flushed my drain pipe, and my A/C is no longer leaking. Very grateful for a solid, fast service!”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
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