At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Google Schema
Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.82
(180752 reviews)
Sarah Williams
in the last week
“Great job! Big thanks to Bradley who was professional, courteous, and efficient. He explained his work and made my system more efficient! Always a pleasure with One Hour Air. Happy to do business with you!”
Dolly Johnson
in the last week
“If I could give ten stars I would. Everyone I encountered was very professional and kind. Customer service is a rare commodity these days. However these folks nailed it. My furnace had to be replaced. It was like 35 years old and parts that were needed to repair was obsolete. They all work so well together as a team. I appreciate all of you so very much. Grateful to have met you all. Thank you 😊”
MrDmitrypro
a week ago
“Great company with competent people, owner is highly responsible and knowledgeable person! Great service as expected, will be on top of my contact list for HVAC needs.”
Ricky Veals
a week ago
“Brian’s a great technician!! He came out in a timely fashion to get my furnace back up and running to make it through the night. He came back out and did the necessary repairs. I felt like he didn’t try to rip me off in a time of need. Great company!! Keep up the good work!!!”
Dan Smithson
a week ago
“John Bright was very courteous and professional. He listened to our concerns and gave us thoughtful insights about our condensate drain line. One hour heating and air is our exclusive
vendor for heating and ac. From phone call to tech arrival the level of customer service is second to none. Kudos to all
Dan Smithson”
Erin Rodriguez
a week ago
“Oscar came out for routine maintenance/winter inspection and was fantastic, he was super efficient and had really great recommendations for upgrading my system and making my home healthier. Once I've.got a budget for those, I'll absolutely be installing what he recommended.
Absolutely appreciated his professionalism and his value added recommendations.”
Jim Jagels
a week ago
“One Hour Heating and Air did a great job on my residential HVAC service. Dustin was super thorough on diagnosing my problem and made the right adjustment. I joined the maintenance program because it’s a good value and makes good sense”
George Feliciano
a week ago
“Kenny was excellent to work with and did a fantastic job throughout our meeting. He came in extremely prepared, communicated clearly, and made the conversation both efficient and engaging. Kenny took the time to understand my needs, answered questions thoroughly, and provided thoughtful, relevant insights without ever feeling rushed or scripted.
What stood out most was his professionalism and follow-through—he anticipated questions, explained things in a way that was easy to understand, and made sure everything was aligned before wrapping up. Overall, a great experience and someone I’d be happy to work with again. Highly recommend.”
Ross Castro
a week ago
“Had a great inspection and visit from Patrick Callis. He was friendly and helped explained to my Dad and I how are AC System was working and made a few suggestions and recommendations about how we could prepare for the future in case something went wrong. I appreciate the friendliness and how there wasn't an aggressive push to spend money, but just warnings about the age of our system. Overall a great experience.”
Landa_B
a week ago
“Very happy customer- came out on the last minute- Dale Hagen is a friendly guy and even pet my dog - He’s a very understanding. He works fast and he gets the job done. I will recommend him to the rest of my family when they have HVAC Problems etc. ** also, when I called, I don’t know who answered the phone, but they went out their way to help me out and I want to thank that person also- Hopefully, they read this review and know who I’m speaking of- if you are reading this, I wanna thank you also and have an amazing New Year’s to you and your family**”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
