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MARQUIS is one of the best technicians we have had in 20+ years of home ownership. He not only diagnosed issues, He and Cullin's tried in multiple ways to keep our furnace and A/C functioning as long as possible (15+ year old units) and when their work was unsuccessful they beat the prices of their competitors by several thousand dollars...AND put the money we paid in repairs over the last year on our old units toward the purchase price of the new. Also check the clean install DYLAN, ETHAN and JP did all in 8 hours for A/C and Furnace. All floors protected, all areas left clean, old units disposed of for no extra charge! Great experience all around! We've had Cullin's service our home for over a decade. I am not usually prone to joining "clubs" for home maintenance needs, but their "comfort club" has been amazing. They are always quick and on time. Not a lot of techs like Marquis and definitely not a lot of businesses as reliable and customer centered like Cullin's. I can not recommend highly enough.
I had an excellent experience with Jeremy during my recent furnace tune-up. He was incredibly knowledgeable and took the time to thoroughly explain everything he was doing, as well as provide helpful recommendations to keep my system running efficiently. He was so kind and professional and made sure I understood the condition of my furnace without making me feel overwhelmed or pressured to buy anything. It’s clear he genuinely cares about his work and his customers. Jeremy’s attention to detail and expertise gave me a lot of confidence that my system is in great shape. I highly recommend him or anyone from Cullins to service your HVAC system!
Corey was our technician for a condenser coil capacitor replacement. He arrived on time, quickly diagnosed the issue, and clearly explained the problem and solution. He was very patient in answering all of our questions and took the time to ensure we understood the repair process. He also performed a thorough cleaning of the condenser coil. His professionalism, knowledge, and excellent customer service were greatly appreciated. Highly recommend!
Marquis Smith was nice and pleasant to deal with. He checked things out and immediately found the problem and fixed it. Also happy that they carried the parts in the truck and did not have to wait for the part. Also came out almost in couple hours (Emergency Call) considering they were really busy with calls since it hit 90+ degrees. I would definitely do business with them.
Corey Jones was our technician. He came the same night we called, around 8:30pm. We were not overcharged for the service and our house is much cooler thanks to him! He is professional and knowledgeable! Thanks for the great job Corey!!
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