What does the One Hour mean in your company name?

The 'One Hour' in our company name indicates our guarantee to be at your home in the predetermined window quoted when you set your appointment. If we do not show up within that window, your service call fee is waived. 1. Express Appointment: This is an appointment that is scheduled during a specified one-hour time slot. You are promised that a technician will arrive at your home within this one-hour time window. You will also receive a call when the technician is en route to your home. 2. Reserved Appointment: This is an appointment that is scheduled during a specified, two-hour time slot. You are promised that a technician will arrive at your home within this two-hour time window. You will also receive a call when the technician is en route to your home. 3. Standard Appointment: This is an appointment that is scheduled during a specified four-hour time slot. You are promised that a technician will arrive at your home within this four-hour time window. You will also receive a call when the technician is en route to your home. 4. Stand-By Appointment: This appointment is for overflow situations. This appointment will not have a specified time. You will receive a call when the technician is en route to your home. 5. Emergency Appointment: This appointment is for an unspecified time after normal business hours Monday – Saturday and all day on Sundays/Holidays. Calls are dispatched in the same order they are received. You will also receive a call when the technician is en route to your home.

Do you service emergencies after-hours?

Yes, we offer emergency services 24-hours a day, year-round.

How much will my service cost?

The size and complexity of your HVAC issue will determine the cost. Because our trained, licensed HVAC technicians must diagnose the issue before we are able to quote you an accurate cost, we require an appointment to be set to complete a diagnostic on your system. Once the diagnostic is complete, your One Hour(R) technician will walk you through all costs using our Straightforward Pricing(R) Guide so there are never any surprise fees.

How often should I service my HVAC system?

It's ideal to service your cooling system each spring and your heating system each fall to ensure you find small issues before they become big problems.

How often do I need to change my HVAC filter?

Your filter should be changed every one to three months, depending on conditions in your home and your region's climate.

Do you offer purchase financing?

We work built relationships with several lenders to ensure our customers are able to restore comfort in their homes. Ask your technician about your financing options.

What are the advantages of a smart thermostat?

Smart thermostats learn a household's patterns and adjust heating and cooling according to when a home is occupied, give homeowners the ability to control the thermostat remotely, and enable homeowners to reduce their energy use, saving you money.

HVAC means Heating, Ventilation, and Air Conditioning. HVAC systems refer to air conditioners, furnaces, and any unit that cools indoor spaces during the summer and warm them in the winter. In general, an HVAC system takes in air, heats or cools that air, and blows it into a room or any indoor space. While many homes have separate air conditioning and heating units, others have a heat pump that cools and heats the house. Not only do HVAC systems maintain desired temperatures, but they also improve indoor air quality and regulate humidity levels. But most importantly, these units provide comfort all year round.

What is a SEER2 Rating?

The SEER2 (seasonal energy efficiency ratio) is a measure of the efficiency of your heating and cooling system.The higher the SEER2 rating, the more efficiently a unit operates. The SEER2 rating of any given unit can range anywhere from 13 to 21.

Columbus HVAC Repair,

Installation & Service

Cullins One Hour Heating & Air Conditioning is Always On Time… Or You Don’t Pay a Dime

4.9

(513 reviews)

Heating & Air Conditioning

Services By One Hour

View More Services

HVAC Repair, Installation & Maintenance

Heating, AC & Furnace Repairs in Columbus, OH

When homeowners want a reliable heating or air conditioning system that they don’t have to think about, they call Cullins One Hour Heating & Air Conditioning. We are the premier HVAC service/install provider in Columbus, Ohio and surrounding areas, we are the Company That Cares.

At Cullins One Hour, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home comfortable. It’s why we back all of our work with a 100% customer satisfaction guarentee, and it’s why we’re always on time or you don't pay a dime!—

We Have a Reputation

For Being Punctual, Friendly and Knowledgeable

4.9

(513 reviews)

Allan Hill

09-13-2024

“Jake was personable, politely and told me exactly what I needed to know. No pressure sales and he made it an overall great experience and I would recommend him”

virginia mills

09-09-2024

“We are happy to give an excellent review of Alya, Soon, Gene, and Samir. They were hardworking, professional, and considerate as they installed a new AC and furnace for us. We have used Cullins One Hour for many years and would recommend them highly.”

Ken Lambert

09-04-2024

“Always a great experience with Cullins One Hour. Alya is friendly and professional. He diagnosed an issue with our AC quickly and explained the problem and set expectations for the repair plan since it was a holiday weekend. I'm very happy with the service that we received and our AC is now back up and running! Great job!”

Catherine Clark

09-04-2024

“Jake was very knowledgeable and professional.”

Ric Whittington

09-04-2024

“Had my furnace and ac replaced today. Alex, Austyn, and Cade, where the ultimate professionals. They were very nice, and did an exceptional job, and explained everything they did, and how everything works. It was a great experience. Thank you.”

S C

08-31-2024

“Marquis was very knowledgeable and did a fantastic job of restoring our air conditioning. And explaining what was wrong. He is an excellent technician”

Leslie Styles

08-31-2024

“Very nice, polite and professional. Helped me as much as possible!”

Joseph A

08-30-2024

“Kyle was on time, had a professional appearance, to include a uniform. He was polite, knowledgeable and consistently updated me on the progress of his work. He was here to accomplish a 1 year inspection and service on my furnace and air conditioner / condenser. All was very good!! He didn’t try to sell me anything additional and was delightful to have in my home. A year into my relationship with Fire and Ice, I’d highly recommend them for all heating and cooling needs.”

David Todd

08-30-2024

“Marquis represents your company with outstanding professionalism and great service... I commend him as you should...”

Robert Rudd

08-29-2024

“Techs were super polite and friendly. Did a tricky troubleshooting job on an electrical problem with the air conditioning and were successful! Highly recommend Airtron and the annual service contract. Got me same day service on a 93 degree day covered by the contract. Thanks to the techs and Airtron.”

Special Offers

Mention these discounts at time of service

View All

$50 off

Any service call

Valid at participating locations. Limit one coupon per household. Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Some restrictions, taxes and fees may apply.
$1000 off

A full system

Valid at participating locations. Limit one coupon per household. Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Some restrictions, taxes and fees may apply
$50 off

Whole house humidifier

Whole house humidifier must be installed by us

Valid at participating locations. Limit one coupon per household. Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Some restrictions, taxes and fees may apply
$500 off

Furnace Only

Valid at participating locations. Limit one coupon per household. Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Some restrictions, taxes and fees may apply
$500 off

Air Conditioning Only

Valid at participating locations. Limit one coupon per household. Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Some restrictions, taxes and fees may apply

View All

HVAC Services You Can Count On

Our customers love what we do because we treat them like the neighbors they are to us. While we carry the One Hour name, were an independently owned and operated business with a personal investment in the local community. We back our work with a 100% satisfaction guarantee, provide StraightForward® pricing guides for your benefit, and we are always on time or you don't pay a dime.

Here For You

When You Need Us Most!

Yellow One Hour Heating & Air Conditioning service van with company branding and slogan.

'Round the Clock Availability

No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee

We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide

Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®

We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.

Meet the Columbus Team

Josh Bulloch

Owner/Operator

Josh is Owner/ Operator of Cullins One Hour Heating and Air Conditioner
Terry Mitchell

Owner
Danelle Bulloch

General Manager

I'm Danelle, my husband Josh and I own and operate Cullins One Hour Heating and Air Conditioning. We were blessed with this opportunity in April of 2024, we also own and operate Mitchell's One Hour Heating and Air Conditioning in Avon, Ohio. In addition to the 2 locations, we have a pretty big family. 4 children. Brittany, Tyler, Dylan, and Hannah, we have 3 pups, lots of extended family, and with the 2 locations we have around 80 employees (who are part of our family.) We love spending time with our children, being by the lake, spending time on our boat, traveling, or trying new restaurants. We are eager to start this new chapter and see what Columbus will bring us and can't wait to meet so many new people!
Kevin Roberts

Operations Manager

I have been in the HVAC business for over 20 years. I am married with 4 kids. I enjoy golfing and watching sports
Bob Brewer

Controller/ HR

1). Single and happy that way!

2). Favorite foods: steak, fish, shrimp, and mom’s homemade chocolate chip

cookies.

3). Favorite vacation spot: the beach

4). Favorite season: Summer

5). Hobbies: working on my apartment

6). Sports: golf, beer, and Chargers football (not necessarily in that order)

7). What inspires me: my parents

8). Most inspiring place: on the beach in the evening

9). Most valuable tip: John 3:16

10). Training: accounting, budgeting, dispatch, call taking, etc.

Thank you for entrusting me with the care of your home and family’s comfort.

Bob Brewer

It has been our pleasure helping you since 1988
Antonio Kristler

Comfort Advisor

I am a proud father of 3. I have over 9 years in the HVAC industry. When not at work, and after soccer games, I like to grill, watch movies, and relax in my pool
Mike Walker

Sr. Service Technician

1). Our family: Myself, wife Laura, and daughter Macy. Also dog Elmer.

2). Some of my favorite things: Mexican food, ice cream, the color yellow, the autumn

season.

3). Favorite Vacation: The Rose Bowl 1997

4). Hobbies, Past Time, Sports: Music, sports, hanging out with friends and family,

football, basketball and golf.

5). Favorite charity: Habitat For Humanity

6). Most Proud Of: Doing what it takes to be a good person.

7). Biggest Challenge: Spelling

8). Most Inspiring: Success and The Grand Canyon

9). Most Valuable Tip: Don’t let life pass you by.

10). Training: Columbus State, Heat Exchanger Experts, Success Academy,

Weldon Long, Nate, Goodman / Amana / Carrier / Bryant / Rheem Systems.

Thank you for entrusting me with the care of your home and family’s comfort.

Michael Walker

It has been our pleasure helping you since 1988

(PS Â Ask Mike about this weeks specials.)
Alya Cotton

Service Technician

1). My Family: Myself, wife Lindsay, and children Josiah 8, Amiah 7, and Micah.

2). Our Pets: Bubby 12, Tate 7, LB (cat) 9, Sky 9 months and Willow 8 months.

3). Some of my favorite things: Soul food, strawberry cheese cake, color blue, Fall.

4). Hobbies, Past Time, Sports: Cars, electronics, art, music, playing with my kids and

soccer.

5). Favorite vacation time: In the summer time.

6). Best day: Christmas

7). Worst day: Tax day

8). Most proud of: The things I have in my life and family.

9). Who or What inspires you: Honduras, have seen some tough spots, but people

there enjoyed life even with the little they had.

10). Training: Keep trying until it sticks.

Thank you for entrusting me with the care of your home and family’s comfort.

Alya Cotton

It has been our pleasure helping you since 1988

(PS. Ask Alya about this weeks specials)
Jacob Ruprecht

Service Technician

I started at Mitchell's One Hour in Avon, Ohio in 2022 as a service technician and transferred to Cullins One Hour in April 2024. I transferred to Cullins to expand my knowledge and have opportunities to better my career working as one of their senior technicians.
Marquis Smith

Service Technician

Hi, my name is Marquis Smith, I was born and raised in Columbus, Ohio. I am a former Sous Chef, food and cooking is a passion. I have a son, a dog, and have been engaged for a few years. I love to garden, go fishing and riding ATV's.
Jose Sandoval

Lead Installer

None
Steven Katz

Installer

Hi my name is Steven. In my free time I like to work on cars, spend time with family and or family and autocross. I used to play soccer whenI was little and recently moved up to motorsports. I have about 2 years experience in the field with 1 year at a trade school.
Ashley M.

Sales/Marketing Coordinator/ CSR

I have 3 kids who I love spending time with. I have been with One Hour for a year and I enjoy reading.
Ali Nicodemus

Install Coordinator

I am the install coordinator at Cullins One Hour. I have a daughter and enjoy playing softball in my spare time.
Shelby Reaser

CSR

I have a 2 year old daughter. I love to spend my time bowling and I enjoy reading.
Haley Campbell

CSR

I like going to country concerts, my favorite restaurant is Texas Roadhouse, I enjoy mudding and I have a 4 year old son, Grayson.
Hailey Metlicka

CSR

I like to travel with my boyfriend, I enjoy reading, I have been with the company for almost 1 year.
Jessica Wells

CSR

I have been with the company for almost a year. I am married and have 2 kids and 2 dogs. When I am not working I enjoy spending time with my kids outside.