We Have a Reputation
For Being Punctual, Friendly and Knowledgable
4.9
Elvia Hernandez
05-07-2025
“Cody was excellent and explained everything!”
nora swasey
05-07-2025
“Not a bad thing to say ive used them a couple of times and they are very fair and honest and very reasonable when it comes to pricing”
Dr. Gregory Sawyer
05-06-2025
“Raoul spent a great amount of time working on fixing an issue which he discovered during our annual maintenance check. To his credit, he called the office and asked for another Tech to look at what the possible issue may be. I respect the Techs with One Hour; they are professional, committed and quite well trained. ~ DR. Sawyer”
tammy Ramirez
05-04-2025
“Good knowledge about the situation that was wrong . Fast work thank you for that”
G F
05-04-2025
“Care was exceptional from both doctors and nurses for a middle of the night emergency. They did give me very effective treatment anfter X-rays and get me on my way quickly. Be forewarned, the cost was very high with insurance (BCBS). They started treatment before telling me copay even though I asked what my copay was up front. If I had waited to find out cost, I probably would have tried to find an urgent care , rather than pay ER copay. They did give me my choice of cold beverage from their well stocked fridge with my bill on my way out, though. Five stars for quality of care, though.”
sharon mcclellen
05-04-2025
“He was very nice and did the work plus extras”
Andy Corbett
05-03-2025
“One Hour was great. On time, technician was thorough and explained things well.”
Romy Brewer
05-02-2025
“Cody Carpenter did a great job! Shared all the ac wisdom and was polite and right on time! I am not typically a fan of the “hard sell” from national hvac companies but Cody was informative without being a pushy salesman and I would call him out specifically in the future if I needed ac repairs or service!”
Molly Burkett
05-01-2025
“Our ac quit cooling overnight so I searched for someone and chose One Hour based on reviews. They did an outstanding job!! I appreciate that they give a picture and the background info on the technician before they arrive. Nathan did a fantastic job diagnosing and fixing the issue. I signed up for their service plan based on the amazing service! Thank you!!”
texasflood69
04-30-2025
“Situation Resolved - Had a technician go by a rental house in Robstown to diagnose and service the AC unit. Somehow some confusion ensued between the tenant, the technician, and my sibling regarding payment and approval for the service. This confusion was not the fault of the technician but I did have some difficulty communicating further with the technician that day in trying to resolve the matter since I did want the AC to be serviced. I contacted the office but the only people I was able to speak with were the schedulers who said he would pass on the message to a manager. I did not receive a call back from anyone that day and was extremely put off with the experience. The following day I got a call from Mr. Quintero, general manager, who was extremely professional and explained what happened on their end and also explained the day to day operational tempo that sometimes influences customer service. He then asked me what I needed done to resolve the matter. I appreciated the call back and recommend One Hour Heating and Air Conditioning for your AC service needs.”