At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.83
(181744 reviews)
Ko Moe Thu
in the last week
“The technicians fixed the issue right away on the spot. Friendly and very professional.”
Katie Crawford
in the last week
“We had a great experience with this HVAC company. They were responsive, friendly, and able to schedule a technician for the same day we called, which we really appreciated. Our heater needed a pressure switch replaced, and they diagnosed the issue quickly and had it repaired within two days. The whole process was smooth, efficient, and stress-free. The technician was professional and knowledgeable, and everything is working perfectly now. We would definitely recommend them!”
Tom Chuaypradit
a week ago
“Really happy with our 2 new inverter heat pumps. Sam, Luis, Dixie, Julio, Zahi and Frank replaced 2 York systems for Amana S ones. It was as if they hadn't come at all. Everyone on the team was great. On top of that, the 2 systems are covered for maintenance and warranty for 10 years. I am just happy I don't have to think about those systems anymore. The last 2 gave me some sort of trouble every year.
The systems took a few days getting used to. Frank came in 2x after install to make some adjustments and now the systems are working pretty darn good. The variable nature of the handlers has greatly decreased the noise from the vents. We'll see what it does to my electric bill, but hoping to see the savings due to how efficient they are (16 and 20 SEER I think).
Pretty happy and would recommend these folks to anyone looking to install a new system (or multiple).”
Nancy McGrattan
a week ago
“Today I had Andrae Johnson as my service professional. What a wonderful young man! If I was going to rate his service, I would say A++
If I was going to rate him as a personable, friendly, kind, helpful, young man I’m sure the rating would be even higher than A++
So very thankful that you have such a wonderful staff”
Janet Chappelle
a week ago
“John was amazing! To be able to get a technician out within two hours on a weekend who fixed our problem and was reasonably priced. Would definitely use this company again!”
scott smith
a week ago
“Installation was on time as discussed with their comfort advisor. Some wrong parts were ordered but it was taken care of in a timely manner. With it being a new central heat and air unit on the market it was to be expected to have a parts compatibility issue. Can’t say it was their fault, things happen. Been a member with one hour for a couple years now and will continue to be. Overall I am satisfied with the service and quality of the installation of the new unit.”
Jahaira Arbonies
a week ago
“Joel was amazing in his service. He took his time in explaining all the options answered all our questions and in his expertise what was the best option for us. He took his time and helped us through the entire process. Amazing experience and so thankful for the service provided! Our system will get installed today and we cant wait!!!! Thank you Joel and one hour air conditioning for taking care of us!!!!”
Rick Lepley
a week ago
“Treavor, is fantastic with his quality of work, professionalism and friendly personality. He explained, the issues, with the system. Showed me why things needed replacement System is, running smooth and compressor start up quicker and is much quieter. House is back to cool status.”
Jim Snyder
a week ago
“5 ⭐⭐⭐⭐⭐One Hour lived up to their name with call back, same day service call and installation of replacement blower motor the next day. From Wendy's response, and Trent's assessment of the problem, Dustin was able to complete the repair without any complications. They used phone and text to make things simple for all.”
Rich Porter
a week ago
“Problems with heating zone controller. Tim diagnosed the issue, updated the firnware for the circuit board, and tested the system. Excellent work! We also had him replace a thermostat.”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
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