At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.82
(179477 reviews)
Cynthia Johnson
in the last week
“Martin was able to assess my problem and make the necessary corrections to get my system operating again. He also examined my unit and made recommendations to extend the life of my unit. He was very knowledgeable, pleasant and respectful of my decisions of how I would like to proceed.
I must add… I’ve been with Simmons since 1993 when they installed a system in my previous house. When I purchased my current home they installed a system in it. No problems with their units and customer service has always been superb!!!”
Erik Kind
in the last week
“Great technician. Took a week to get motherboard replacement part... but as SOON as it came in they were at my house within hours getting it installed and Furnace RUNNING. Last night temperatures were in the 20s !!! Which is C O L D for Atlanta. My house was 72 and cozy again, thanks to Jake and One Hour Heating. They really over- deliver and get the job done RIGHT.
( In contrast, TWO other big name HVAC giants sent techs that mis-diagnosed my problem and FAILED to follow up or communicate with me. Allgood & Coolray were a big waste of time. )
One-Hour was GREAT. Jake was awesome.”
Monica Mia Ruiz
in the last week
“10/10!! My furnace stopped working and had no heat for 3days, waiting on the company that intially installed the malfunctioning part to get back to us. My mom decided to try this company instead of waiting any longer and I'm so glad she did. They were professional, honest and quick....from the first call to the service that technician Nathan performed. Made us feel like a priority and had excellent communication throughout the entire process. So grateful for their service🙏
Will definitely use them again & recommend to my neighbors!
THANK YOU! ❤️”
Mark Joker James
in the last week
“I was having an issue with my humidifier, Zach came out and fixed it very quickly. He was very friendly knowledgeable happy guy. I would definitely use them again.”
Yvette Nelson
in the last week
“Very pleased with the rapid response time and professionalism. This is our second time with an emergency (last time it was the air conditioning, this time was the heat on the coldest day of the year!). We highly recommend One Hour Heating & Air Conditioning to anybody looking for reliable service they can count on!!”
Shivakshi Dhyani
in the last week
“Getting ready for winter felt stress-free thanks to One Hour Heating & Air Conditioning of Frisco. The technician checked everything thoroughly, explained what to expect during colder months, and ensured my system was winter-ready. Reliable service, honest guidance, and peace of mind made this a great seasonal experience.”
Matthew Burgdorf
in the last week
“Could not be more happy. Duane was quick and efficient. Explained everything he was doing in terms I could understand. Signed up for the club membership because of how great the service was. Most importantly I now have heat and peace of mind.”
Nicole Johnson
in the last week
“I had a great experience with One Hour Heating & Air Conditioning! Sam was professional, knowledgeable, and very friendly. He truly cared about my concerns and addressed any questions I had. The day of my install he followed up with me to make sure his install guys arrived on time and wanted to make sure he had the correct names on the warranty paperwork. He also had dropped off space heaters for the days that I was without heat! Nothing but praise worthy things to say about Sam!
Logan and Kirby did a fantastic job installing my furnance and air conditioner! They were professional and left behind no messes. Logan showed me had to work my brand new fancy thermostat which I really appreciated. Logan also replaced one of my old breakers free of charge. During the install the Install Manager stop by to make sure everything was going good and on-time which again just proved to me I made the right choice by choosing One Hour Heating and Cooling!
I highly recommend One Hour Heating and Cooling! I will be using them for all my future heating and cooling needs!”
Victoria Romanda
in the last week
“We had an issue with our furnace on a Sunday, and the technician, Nick, arrived within two hours of my call. He was incredibly knowledgeable and personable, took the time to explain everything clearly, and quickly got things back on track. He’s also coming back tomorrow to complete one follow-up repair and is doing so without charging another service fee, which we truly appreciate. Outstanding service, professionalism, and responsiveness—I highly recommend him.”
Richard Husted
in the last week
“Deshaun Clark visited our house to do a service call and full system check up because things didn’t seem to be functioning properly with my system. Due to the thoroughness of the full system checkup it was quickly determined that the system was running properly and it was in fact my thermostat. It was quickly replaced and the system was running on what has proven to be the coldest night of the year. Every dealing I’ve had with 1HR Heating & Cooling Techs has been nothing but exceptional. Deshaun Clark definitely exceeded our expectations and is continuing the excellence we’ve experienced to date.”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
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