At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.82
(179739 reviews)
BIG BODY
in the last week
“Adrian Ramos was very professional. He gave me time frames on everything he did
He was courteous and respectful. He showed me pics and gave explanations on everything. He gave me options for upgrades and explained what the benefits of each. I will be asking for Adrian for return visits.”
Brian Shannon
in the last week
“Brent and the team at Aspen One Hour Heating and Air Conditioning were terrific. Brent assessed my needs for a new gas forced air furnace. Brent recommended an Amana furnace which I really like. It heats up my house nicely and comes with a 10 year warranty. Jason installed additional ductwork and grilles in the kitchen, dining room, living room, bathroom and basement. Now my new furnace is running super efficiently and the house is cozy warm! I also like Aspen’s annual maintenance program which will provide annual maintenance on my furnace every year in the fall and give me peace of mind that my heat exchanger does not have any rust and there are no carbon dioxide leaks.”
Danitra Campbell
in the last week
“You know how most service technicians will show up late? Well, in this case, I was the one running late and my tech, Devon McCormick, was kind enough to wait for me. Not only that, but when he realized the part we needed was in stock in a nearby warehouse and it would save me a trip back down to our rental property. He ran out and got it same day to fix the issue.
Devon’s commitment to me as a random customer, his knowledge and ability to trouble shoot, and willingness to go the extra mile have made me a customer for life. This man not only deserves a raise, but a promotion so he can teach others what it means to be excellent.
Give this man a raise!!”
Joseph Linnick
in the last week
“Marcus was fantastic. Did such a great job cleaning our unit and describing every step on what he was doing. Advised us how old our unit was and recommended we look into another one eventually. Wasn’t pushy at all. Highly recommend hm and the company.”
Garrett Kramer
in the last week
“The Service Tech arrived within the time slot they promised. Jeremy was very thorough, personable and explained everything precisely. I used the special they were offering on their website for a furnace tuneup, and there was no hidden charges or up charge like other companies have been known to do. I am very impressed with this company. The whole process was smooth and at a great price. I was expecting a shortcut tuneup and I know that Jeremy spent a lot of time going over every detail on the checklist that the company has set forth… They will be my go to now for HVAC service! 100% recommend them.”
Stasia Plump
in the last week
“I was very pleased with Alex. He was very courteous and respectful and took time to explain the cleaning involved with my ducts… And since he was new… he took the time to call the office regarding specifics in the cleaning and costs…
He is a very kind and courteous young man”
Melania Lubrano
in the last week
“Can’t say enough good things about Jason! He was fast, honest, and incredibly friendly. The service was smooth from start to finish, and I felt confident I was getting honest advice. I would absolutely use him again and recommend him to anyone.”
E H
in the last week
“The employees themselves are great. Their communication skills and manners are top tier. The equipment I've received is sub par and is constantly having issues. Dissatisfied with the price I've paid for it
Edit:They came out and fixed it rather quickly and provided information on what to keep an eye on in the future.”
Michael O'Connor
in the last week
“Great experience with One Hour Air Conditioning & Heating. They installed our upgraded system, and their team has been excellent with follow-up support.
Zach recently came out and clearly explained how to operate the auxiliary heating, and Jimmy has helped us twice with auxiliary heat notifications — all at no charge. Both were professional, courteous, and punctual.
It’s clear they stand behind their work and take the time to ensure customers understand their system. Highly recommended.”
joann seymour
in the last week
“My technician, Aurold Cania did a wonderful job. He was very professional, left everything clean and was able to assist me in the benefits of the infrared lights that he installed.
I was so pleased with his service that I am hoping I can request him each time my unit needs service.
Thanks,
Joann Schiefer”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
