At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.83
(167513 reviews)
Melinda Robicheaux
in the last week
“I currently am a member of One Hour AC maintenance program. I came home to hot house , it was after 8:00pm ,, called,, technician arrived within an hour ,, had me back cooler within 15 minutes. My unit is 23 yrs old ,, so yes a replacement part was installed. Price was very reasonable. Call out fee for after hours was only 45$ due to my membership. I’m pleased,, and AC is cooling 👍‼️”
Jennaveve St. Claire
in the last week
“Justin is our hero! We were sweating bullets in the Georgia heat of 90 degrees in our house and he came out at 9pm and rain to work his magic and get us up and running again. He was honest and hard working and gave us a reasonable price. We slept very well that night! And Raquel was super friendly and on top of communicating with us about when he would arrive. Thank you to both of them!”
Esther Penns
in the last week
“Kevin is pretty dope! He was friendly, professional, quick, and very knowledgeable. He was patient in answering questions and made us feel confident in his ability to explain the issue, as well as resolve it! Definitely will use him again and recommend him to others.”
Brett Gee
in the last week
“Brian could couldn’t have been better! great tech knows what he is doing but will try to help out in anyway he can… if every tech is like this with one hour you’d be stupid not to call !!!!! very reasonable prices!!!! got me back on in less than 30 minutes !!! if your ac ain’t working call one hour i know i will again !!!”
Michael Cernak
in the last week
“My technician Michael Bell and dispatch Sharon were both great people with an upbeat attitude in a time when I needed positive customer service to get my mind off the negative. Both were very informative and the company provided service on a Saturday at the end of July 🙌 when all the other companies said I would have to wait until the weekdays. Sending out thanks for coming through when I needed you!!!”
Debora Wilhelm
in the last week
“Eric the technician from One Hour Heating and Air Conditioning responded immediately to my frantic call for help when our A/C stopped working in July. He came to our house three hours later, at 8pm on a Friday, replaced two A/C components including the condenser, cleaned the buildup of gunk from the coils that we had never cleaned in 6 years, and got the whole system running again perfectly — all in about 40 minutes. We are very grateful for the emergency service, and for his tips on what to do next and the prognosis for our system. Highly recommended.”
Michael Story
in the last week
“One Hour Heating & AC came to our rescue! Our AC went out in the 95 degree heat and Amber showed up within the hour and made the necessary repairs. Very professional and courteous! Thanks to Amber for a job well done.”
Nita Lauer
in the last week
“Very sweet & kind. Dustin answered all our questions. You couldn't have sent out a better technician. My husband & I are elderly & a had many questions about how to work the new thermostat in our new home. He was patient & very knowledgeable. Thank you so much. You are on our number 1 list for Heat & AIr conditioning. God Bless.”
Max Salerno
in the last week
“Tyler brown was absolutely fantastic. I called them at 6pm on a Friday and he had a few stops ahead of me but he still made it work and got me back up and running with AC after being in my attic until about 11pm. The commitment this company has to taking care of their customers is unmatched. I'll be calling them back out for the additional maintenance and repairs that I still need soon. Thank you again for doing such a great job and taking care of us.”
kyle moody
in the last week
“Jacorey did a superb job. He was prompt, courteous, professional, and knowledgeable. Any and all questions I had were answered. It made the whole process a lot more comfortable without feeling pressured to pay for things we didn’t need. He did fantastic work taking care of some insulation and explained the whole process of fixing the issue with our AC unit. Sergio and his co-worker did a phenomenal job. They were on time, quick, and had excellent craftsmanship with their work. We had a new drain line installed and it has been a huge upgrade now that the drain pan can work properly due to their work.”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
