At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.83
(185138 reviews)
James Cox
in the last week
“Wonderful five star experience. Was able to get a 3 hour same morning window when I called after heat stopped working. Technician, Pedro, was excellent. Honest, diligent, polite and very professional and knowledgeable. Happy I found this company and will work with them again. It wasn’t anything major and I appreciated they didn’t charge me like it was.”
Cynthia Rivera
a week ago
“Patrick was great! Professional and on time. Courteous and explained the whole process. Happy we made the call. Our family is safe and warm this freeze weekend.”
Andrea Marie
a week ago
“Jordan came by for my winter inspection today. He was very friendly and polite, and he paid great attention to detail. He even helped with suggestions to improve my energy efficiency. I think he did a great job!”
Karen Alanis
a week ago
“Oscar was such a professional and knowledgeable technician. He was on time and displayed exceptional communication. Everything was patiently explained and he was polite and friendly throughout the service. This company proved itself trustworthy and reliable from the start.
Customer service is the number one reason for our loyalty to certain businesses, and One Hour Heating & Air Conditioning hit the mark.
I highly recommend them!”
Sagan Williams
a week ago
“We recently sought a second opinion for our HVAC system after an initial experience through our homeowners insurance, and working with Bellamy made all the difference.
Bellamy was incredibly thorough, spending an extended amount of time in our home completing a full and thoughtful assessment rather than rushing through a checklist. He took the time to educate us on what was actually happening, clearly explaining the root issues and what was needed to resolve them. That level of transparency immediately built trust.
What stood out just as much as his expertise was his demeanor. Bellamy was personable, respectful, and genuinely caring. He treated our home like it was his own and showed real concern for the safety and well-being of our family, especially our children. That kind of care is rare and deeply appreciated.
I am truly grateful to have had Bellamy work on our home. His professionalism, integrity, and compassion set a very high standard. I wish him continued success and would confidently recommend him to anyone looking for honest, knowledgeable, and trustworthy HVAC support.”
Sagan Williams
a week ago
“We recently sought a second opinion for our HVAC system after an initial experience through our homeowners insurance, and working with Bellamy made all the difference.
Bellamy was incredibly thorough, spending an extended amount of time in our home completing a full and thoughtful assessment rather than rushing through a checklist. He took the time to educate us on what was actually happening, clearly explaining the root issues and what was needed to resolve them. That level of transparency immediately built trust.
What stood out just as much as his expertise was his demeanor. Bellamy was personable, respectful, and genuinely caring. He treated our home like it was his own and showed real concern for the safety and well-being of our family, especially our children. That kind of care is rare and deeply appreciated.
I am truly grateful to have had Bellamy work on our home. His professionalism, integrity, and compassion set a very high standard. I wish him continued success and would confidently recommend him to anyone looking for honest, knowledgeable, and trustworthy HVAC support.”
Charles Horne
a week ago
“The technicians were great and explained everything very well. Considering this was a same day service call right before an expected snowstorm, I found the price pretty reasonable. I was impressed with how they went out of their way to even makes sure they didn’t park in front of my and my neighbors mailboxes as we don’t have off street parking and the postal employees will threaten to not deliver if the area around the mailboxes isn’t completely clear. Overall an amazing job completed quickly and competently. Would definitely recommend to anyone.”
Joan Davis
a week ago
“Josh was Excellent 👍 He gave a report of all of the work he did. He was both Professional and Friendly. We have used your services for several years and appreciate knowing our units are in Good hands. 😀”
Victor Dominguez
a week ago
“Oscar was outstanding! He walked me through the process and what potential issues I may be having. Explained the whys and what options I had. I was able to make a decision without obnoxious pressure. Afterwards, he got me set up and now my heater is fixed just in time for the weekend freeze. Most importantly, my wife and daughters will be happy. Thanks! Much better than Goettl and super happy to be able to support a Woman Owned Small Business. Take care of this gentleman, he’s the right type of employee.”
Paul Hewitt (Rephaim Shinazaki)
a week ago
“This 5 stars in this review is strictly for our technician gage. He was professional built good rapport and was informative on everything he was doing. Other then that our experience with this company was absolutely awful. Waited 3 months for our furnace to be fixed after being told initially we would only have to wait 5- 7 days for the part to arrive. We called many times to check on our part and kept getting told we would receive a call back that never came. Thank you to gage and the manager that helped resolve our issue. We are greatful for that much”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
