We Have a Reputation
For Being Punctual, Friendly and Knowledgable
Christian Black
a month ago
“What a GREAT experience and a GREAT company. Our technician, Mr. Rocky Smith, came out promptly and not only fixed our unit, but walked me through step by step, and taught me measures that I can take to prevent the issue in the future. He was friendly, knowledgeable, and went above and beyond in repair and maintenance. We have a toddler at home, so having a consistent A/C unit is crucial. Never once did I feel I was being upsold, just genuine, fair pricing all the way around. Highly recommend One Hour Air to anyone looking - and especially Mr. Smith as a technician. We will certainly be using them for all of our future needs.”
Michael Wright
a week ago
“Today on 07/30/2025 Mr.Caleb came out and brought a A/C unit and placed it in our window. What a great guy it was a super honor to meet him,very down to earth!!! He will be the James Bond hero that can fix anything and make sure that your day going great!! Thank you again Mrs. Amanda for all your help and caring for the universe you Rock!! I want to give thanks to your company and mangers for their help!!! New up date Mr.Rocky Smith was like the boxer Sugar Ray Leonard with our crazy AC unit!! The fight only took less than a second. I didn't even have enough time to eat 1 hand of fresh butter popcorn!!! That is how the fight went down. Everything went great and we learned that our Ac need just some more power with some TLC for the fuse box. What a great person Mr.Rocky Smith!!! /Mr.Robert Hoffman, he was like Tom Cruise and Goose coming to save the day in a F-14 Tomcat showing all his awesome talents!! I have to give Mr.Robert Hoffman 3 A+! He was very down to earth ,and had a smooth kick ass awesome leader personality!!! We need more great people like him in this crazy universe!!! The CEO should be very proud of Mr.Robert Hoffman and give him a $5.00 raise, because he was the true reflection of greatness of your company!!!! Why call for Ironman or Captain America ? U don't need them guys when you got Mr.Robert Hoffman kicking it off like AC /DC and Van Halen!!!!!!! Thank you as well Mrs.Amanda for all your help!!! You rock and you are one amazing dispatch!!!”
Emily Blake
2 weeks ago
“Tech came out and he was wonderful! It was much later than the original window, but lucky for us and him it was a simple fix. He was respectful of the time of evening and the house. Would definitely call them again. Oh, and he wasn’t pushy in extra stuff for extra payment. He was genuinely wonderful.”
Linda Wallace
a month ago
“⭐️SUPER STAR SERVICE⭐️ From start to finish done in less than 24 hours an excellent job! Truly your best bet if you need fast service and great service. Terry came out last night and back this morning to complete the job. Terry is wonderful very nice, polite great service tech. My dog loved him and he liked my Jack Russell crazy dog! She thought he was her best friend. The people who answer the phones are above and beyond exceptional and keep you updated constantly! ⭐️SUPER STAR SERVICE⭐️ Thank you Terry! You are appreciated!”
Sabrina Sappa Boyd
a week ago
“We’ve replaced our upstairs unit in April by One Hour Air and had services done on our downstairs unit today. Great services on both units. Jay was very respectful, well mannered, knowledgeable with our A/C needs, and treated our property and us with respect. He was pleasant to work with doing services on our A/C unit. With the weather being triple digits he managed to keep his cool. Thank you so much Jay our husky liked him as well.”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.