We Have a Reputation
For Being Punctual, Friendly and Knowledgable
T. D. Robin
a week ago
“Our technician this time was Joe Pierce. He is very knowledgeable and checked everything thoroughly. Afterwards, he explained everything to us with patience so we could understand what’s going on and what needs to be done to keep our systems maintained. This was a system check for the winter. I have been a One Hour Club Member for years and the best technicians are here. Being a club member helps us remember to have our HVAC checked every six months. Thank you Joe for your help.”
Christian Black
6 months ago
“What a GREAT experience and a GREAT company. Our technician, Mr. Rocky Smith, came out promptly and not only fixed our unit, but walked me through step by step, and taught me measures that I can take to prevent the issue in the future. He was friendly, knowledgeable, and went above and beyond in repair and maintenance. We have a toddler at home, so having a consistent A/C unit is crucial. Never once did I feel I was being upsold, just genuine, fair pricing all the way around. Highly recommend One Hour Air to anyone looking - and especially Mr. Smith as a technician. We will certainly be using them for all of our future needs.”
Kerby Johnson
a month ago
“Terry was great. He arrived on time, did a full assessment of my furnace like I requested, and didn’t try to sell me something I didn’t actually NEED. He even took the time to talk to me about the most basic repair options through the most elaborate and had a quote for each. He also had no issues with me running my options by my Dad on the phone. All within about an hour. I have a 26 year old furnace and had already expected the outcome of full replacement. I believe the price they gave me was fair compared to the rest of the market.”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.