At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.81
(192245 reviews)
Neha
in the last week
“We had our heating system stop working during the extreme snow storm, and this company responded quickly. Joe Bonness, who is an expert technician arrived on time, diagnosed the issue fast, and fixed it efficiently. He explained everything clearly and made sure the heat was working perfectly before leaving, even though it was late around midnight. We are very grateful for the quick and professional service during such freezing weather. Highly recommend their service!”
Steve M
in the last week
“Called them at 6:00 and they were here by 7:30. In addition the tech who came out Devon, has one heck of a resume in the HAVC business. His education is non-paralleled. Devon fixed my problem and went over and above to make sure the whole unit air handler and compressor were working perfectly before he left. On top of that, he's a really nice guy! Their prices are ridiculously fair and the work is extremely clean and neat. I'm glad I tripped over them! They are my go-to from now on!”
Juanika Kelly
in the last week
“Outstanding service!! I called because my unit went out early Sunday morning, they came out that day, did the repairs and a full service to get my unit up and running the way it should be, my a/c never blew this cool since I first got the unit! Stephen, was a awesome technician and went over everything thing with me, I learned things about my unit I never knew, thank you so much, I would recommend River City One Hour Air Conditioning and Heating for anyone needing a/c and heating services.”
Michelle
a week ago
“Anthony was great and was a pleasure to be around. He has a great disposition and even helped me fix a door I was working on! He identified an issue with our unit that was costing us a ton of money each month and fixed it. Apparently, our heat pump had never been programmed to work which was installed by another company.”
barbara weglin
in the last week
“Very professional when they came out to give us our estimate very reasonable pricing thank you Tim Strowd for answering all our questions. We Are looking forward to the new unit. The unit was installed. Chris did an excellent job with the installation Making sure every thing was up and running before they left. Mike did the best cleaning job on the vents took his time and made sure everything was done correctly. Thank you all”
Eric Lovelady
a week ago
“My A/C went out on a Thursday night. I called in Friday morning to schedule an appointment with One Hour. Brandon arrived Friday afternoon to assess and give me several options. He explained each one in detail and didn't push me in my decision making. Keep in mind, my heating and cooling unit was 26 years old. I decided to go with the best option available, especially since they offered payment plans. Saturday morning, bright and early, Cameron and Sedric arrived. Without hesitation, they got straight to work, removing my old units, cleaning all my duct work (which has never been done) and prepping for the new units going in. Sedric and Cameron put me at ease with their professional approach and attitude during the entire job. After working tirelessly all day, I now have a brand new, updated, top of the line heating and cooling system, with a great warranty and a piece of mind. I can't thank these guys enough for their knowledge, professionalism and respect for my home. Thank you One Hour and especially Brandon, Sedric and Cameron for a job well done!”
um ahlam
a week ago
“Devin and his team are the best heating company that I ever worked with. We were so stressed out in our cafe project. He took the time to explain everything we need, explained our options, and went above and beyond with his customer service, knowledge of the work he is doing, not to mention a price that doesn’t break your bank. Thank you so much for all the hard work and I look forward to work with you in my residential work!”
Millie Heath
a week ago
“Collin was excellent. He explained everything and was very honest. He was quick and very knowledgeable. Excellent technician. I'm asking for him on all my services. Thank you Collin Great job!!!”
Meredith Teden
a week ago
“Cobi was by far the most knowledgeable and professional HVAC tech (or any tech truly) we’ve ever worked with!! He immediately knew the problem and worked hard to fix it. He went above and beyond to make sure we knew what caused the issue and what he did to remedy it. He made sure we knew what he was doing during each step of the process. We will ONLY be requesting Cobi to come to future HVAC work at our home. I cannot recommend Cobi enough!!”
Whitney Lightsey
a week ago
“They were so kind to us we couldn’t be more grateful for One hour! They were upfront and so honest about everything! They didn’t try to lie to us they are so very amazing! Mr. Johnny is amazing! He came out, looked at our AC and thankfully he had the part we needed in his truck and got us our AC back! Thank you! Mr.Johnny and One hour for your service!”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
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