At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.83
(182911 reviews)
JOHN MAES
in the last week
“Cobi is simply the finest repair person I've ever dealt with. I was completely satisfied and delighted with his professionalism, his knowledge and skill. Am completely confident our problem has been solved.
This guy is a keeper! He really knows what he's doing!”
Aliscia Boyd
in the last week
“I had the pleasure of meeting both Mr. Benjamin Zach and Devaughn Perry during a service call on 9/19/25. They arrived on time, were very pleasant, professional and personable. I got all of my questions answered and was very impressed with their knowledge. Each time a rep from this company or it's affiliates has come out to my home, they have been great, and I wanted to leave a review to say thank you One Hour and Timely Electric, and keep up the good work!!! 🙂”
Mary B.
in the last week
“I called at 3:30 on a Friday afternoon and we had someone at our house within the hour. Matt was amazing helpful when he came out to look at our mini-split. He walked us through our options and was very knowledgeable. Super friendly as well.”
David Causey
in the last week
“Ryan and Colter did an outstanding job. They were very knowledgeable and seemed to go the extra mile in making sure the job was done correctly. I felt confident that my A/C unit was in good hands!”
NarcisticGuitar
in the last week
“Had Zachary show up. He explained everything, took time to answer all my questions, and recommend some treatments. They installed a 5 ton unit approximately 3 years ago and he realized that they should have added another air intake due to the size. They're going to add another intake for free because they should have done it in the first place. Would recommend.”
LaRhea Petrea
in the last week
“The customer service we have experienced in top notch both in person and any office contact we have had. Each maintenance representative for AAA Northgate Heating & Cooling has been polite, courteous and respectful of our home. We feel very safe and comfortable with the services they have provided, including installation of a new heat and air unit.”
Lynne Oakley
in the last week
“Kind, patient and explained everything in language easy to understand. I am so impressed with all the work done today, as well as the people who work with this company as they are so real and genuine. Very refreshing to see the kindness and dedication displayed by all 3 of the service men in my house today. They are so knowledgeable. I will be sending referrals your way because they exceeded all my expectations. Lynne Oakley”
Kevin Sutton
in the last week
“I can't say enough good things about Jesse. He was professional, knowledgeable, and got my AC running again in no time. He explained the issue and the repair process in a way that was easy to understand, and the final price was very fair.
A truly great experience from start to finish.”
LARRY C
in the last week
“Fast friendly excellent service! Ricardo did a wonderful job and diagnosed and fixed the issue immediately! Fair pricing and professional service! House is nice and cool again! Thanks so much for the great service!”
Alondra
in the last week
“I can't say enough good things about Justin and Jake from One Hour Heating & Air. After weeks of frustration with another company that misdiagnosed my system and left me without A/C, Justin and Jake came out and completely turned things around.
They were professional, honest, and thorough. They took the time to explain what was really going on with my unit, fixed the problems the right way, and even corrected mistakes from the previous company's work. They didn't just do a quick patch they cleaned my coil, leveled my unit, replaced the bad parts with new ones, and made sure everything was running smoothly.
What really stood out was their kindness and respect. They even provided me with a portable A/C unit to keep me comfortable while waiting for the parts to arrive, that extra step meant so much. They also gave me a membership plan and a solid warranty.
If you want peace of mind and quality work, ask for Justin and Jake. They are the reason I'll be sticking with One Hour from now on. Highly recommend!”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
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