Comfort Club Membership in Jacksonville

Sarah Quinette

in the last week

“Called on a Thursday morning. Tech was out in an hour! Manny was able to quickly identify we had a clogged drip line and fixed the issue. We had cool air before lunchtime and the cost was quite reasonable. Manny made sure to let us know they were a 24 hours provider in an emergency.”

Karen Richey

a month ago

“Let me start of by saying that Angel, Roy and Sergio are about their business! They built my AC unit with ease. They were personable, very knowledgeable and professional. They communicated with me throughout their entire process and patiently answered all the questions I had. Not to mention they very clean. Thank you. 👏”

Kayla Aldridge

3 months ago

“Roy came over and went straight to business. He was very professional and friendly. The first interaction he was patient with me explaining the moving parts of my AC, didn’t push for me to simply buy an expensive part or a whole new unit as it was a simple fix he had done. When he came back to check up on my unit he complemented on how clean it was, as I made sure to take his advice on maintenance seriously. I highly recommend One Hour. They really care about their business and know with the Florida heat we, the customers, really appreciate having a working AC!”

e hunt

a week ago

“Angel Guardado went above and beyond to repair our air conditioner. He gave tips and options for us. I could not be more grateful to him and the company for working with us. Thank you so much!”

Barbara Turner

2 months ago

“Update. I was angry when I wrote this review. However, One Hour went over our file and found the issue. They called us, apologized and scheduled the fix for this past Monday. They were on time, and it didn't take a terribly long time. Our a/c is now working as it should, the house is comfortable again and I do recommend them. Miscommunication created issues as well, I believe, but they were great and I am a very satisfied customer. Thank you for not leaving us hanging, as I thought it had gone, but they were taking the time to figure it out for a permanent fix, and were quick to get everything scheduled and handled. Thank you so much and I apologize for the misunderstanding. Horrible. They were out quick to install a new unit and were paid in full. The unit is terrible. Won’t hold temp or Freon. They replaced the same part twice because it broke and caused a leak, then another part but still can’t find the leak, then decided it must be the ductwork, that causes it not to hold gas??????? Technicians are not very skilled, and then they leave because they can’t fix it and tell you someone will call, and then crickets. I am ready to call every day until they either find someone who knows what they are doing, or replace the entire unit. Two year warranty and I am going to blow up their phone and land complaints everywhere. DO NOT DO BUSINESS WITH THESE PEOPLE. THE GUARANTEE IS THAT YOU WILL HAVE A CHEAP AND CRAPPY UNIT AND THEY WILL JUST STOP COMING BECAUSE THEY HAVE ZERO SKILL. I only gave 1 star so I could place this review.”