Comfort Club Membership in Jacksonville

Austin, a service technician, just left after inspecting my new unit, which was installed in November. He addressed every single one of my concerns and agreed that they were real issues that could be corrected with some fine-tuning of the installation. He also found something I had not noticed that could and should be fixed. He assured me that One Hour Air Conditioning & Heating would schedule another appointment with the installers to take care of these items. He also explained that both his visit and the follow-up visit would be covered under my warranty at no additional cost to me. Austin was professional, thorough, honest, and reassuring. He did not try to sell me anything I did not need. I am so relieved! I would give him 10 stars if I could. I will update this review after the next appointment and follow-up visit are completed.

I had a great experience with Roy. He got my AC working again and told me about a few things I could do to keep it in good shape. He was so knowledgeable and didn't treat me like a dingbat because I didn't know these things. Very patient and answered all my questions. It was my first experience with One Hour because the other AC company couldn't come out as fast. Boy you really do mean One Hour. Thanks so much! I'll be using you guys for sure again!

Was doing some early spring reatcleaning and air-conditioning went out. The house was a waste and Gianni came out and took care of us he's was very professiona l and in lessten 39 minutes we has air. And he gave my husband and I geat advice on how to keep our unit running great.

I’ve dealt with lots of different AC companies throughout the years and was very impressed with the service that we received. Thanks to Roy for being on time and thorough with his diagnostics. You can be sure that I will be recommending One Hour to our friends and neighbors. Thank you.

Angel was very nice and informative. He determined where there are leaks in my original ductwork and gave recommendations. He was unable to view potential mold issues within ductwork as this was beyond the scope of his abilities.