At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.83
(171730 reviews)
J Smith
in the last week
“Phenomenal! From booking the appointment to the service provided. All team members very knowledgeable and professional. Highly recommend!”
Tex Rodriguez
in the last week
“Just had Johnny R and his assistant out.....LOTS of info and VERY helpful!! He told me what all is needed and some tips to try myself! Was early and called to let me know....Very professional and THANKS for your time and help!”
Brian Martin
a week ago
“Our AC just stopped working late in the afternoon on a Friday and I thought we were going to be stuck without AC for a day at the absolute minimum with temps in the upper 90's. I called four places with late Saturday was the best I could expect. I called One Hour and was told they could have someone over in about 90 minutes. Coby actually arrived in a little less than an hour. He was polite, professional, friendly and did an amazing job explaining everything that was wrong and pointing out some other things that we would probably have to deal with in the near future. There was no high pressure, he wasn't trying to sell me on things I didn't need and showed me what everything was, the specs on the items showing failure or fatigue, etc. I approved the proposed job and Coby was just as thorough in his repairs as he was in his explanations. He got our AC back up and running, did a complete diagnostic and was finished in under two hours. I can't recommend One Hour or Coby highly enough, they're truly outstanding.”
Kelly Ramirez
a week ago
“I had an amazing experience with One Hour Heating and Air Conditioning! They installed a brand-new AC unit in my home at a great price, and the entire process was smooth from start to finish. The technicians, Travis and Isaac, were absolutely fantastic—friendly, professional, and extremely knowledgeable. They took the time to explain everything and made sure the job was done right. I couldn’t be happier with the service and highly recommend them to anyone in need of heating or cooling work!”
Donna OBrien
a week ago
“Elian was great. He was very professional and isolated the problem right away. He was super educated about HVAC units and he made sure I understood everything he was doing. Highly recommend!”
Madison Daghita
a week ago
“DALLAS WAS INCREDIBLE! Went out of his way to take care of my system and saved me big time!!! Such a nice person through and through. Scott was also so amazing! Helped me get scheduled AFTER HOURS and got people to come help as soon as possible! He also saved me so much money 😭♥️ can’t thank these guys enough! I felt I could trust these people, not pushy or ‘salesy’. Just fair pricing and quality work!”
Bryan Roy
a week ago
“Today I had annual service done on my Mitsubishi mini splits by Regan. The tech Chris was exceptional,
His customer service skills and professionalism were over 110%.
I needed advanced maintenance on my mini splits , which I was very aware of from last year.
Chris was accommodating and was able to perform these tasks.
Chris”s attention to detail and his ability to communicate every step of the way was amazing.
Thank you Regan and thank you Chris.
We have been with you since 2017 and will continue with you and recommend you for cooling and heating needs.
Thanks
Bryan”
James Perry
a week ago
“Mitchell’s One Hour of Avon, OH is absolutely top-notch! From start to finish, their team delivered excellent AC maintenance and outstanding customer service. Scheduling was quick and easy, and they showed up right on time.
A special shout-out to their tech, Tyler, who went above and beyond. He was professional, knowledgeable, and took the time to explain everything in detail so I understood exactly what was going on with my system. He made sure the work was done thoroughly and even gave me tips for keeping my AC running smoothly.
It’s rare to find a company that combines expertise with genuine care for their customers, but Mitchell’s One Hour does exactly that. I wouldn’t hesitate to recommend them to anyone in need of AC service or maintenance—you’ll be in great hands!”
Melissa Thomas
a week ago
“Patrick and Dakota were punctual, courteous, and professional. They answered all my questions and were polite. This is my second experience with 1 Hour Air Conditioning and Heating. They are now our go to for all things HVAC related and would highly recommend them to anyone and everyone. Thank you for your excellent service!”
Melissa Clemons
a week ago
“From start to finish, One Hour Air Conditioning & Heating make the process simple and stress-free. James was punctual, professional, honest, and very patient with all of our questions and concerns. He was able to find problem with our system very quickly and give us affordable solutions to get it back running. We will continue to be customer of One Hour Air Conditioning & Heating and plan to recommend them to anyone and everyone we know.”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
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