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Noah was great. Very personable and knowledgeable and took the time to explain all to me. He stayed and actually spoke with my home warranty company to give all the information needed to setup repair. Definitely an asset for your company. Would recommend to anyone.
The scheduling and communication involved with our first service was flawless. We recieved a text before the service appt. with the technician's picture. Justin arrived shortly thereafter to address the pilot light not lighting on our 34 y/o furnace. He was very pleasant and professional. After Justin's attempts at resolving the issue, his evaluation of the issues involved and taking into consideration the age of the system, it was obvious we needed a new furnace. Justin guided us through the process of getting a quote, completed the paperwork and scheduled the installation for the next day. Justin took care of everything for us and waved the service call. We are very satisfied with the services Justin provided and feel confident in the decision made to purchase a new furnace "WITHOUT" a pilot light!!
Are technician today was Dustin for air conditioning service. He went above and beyond to make sure everything was properly serviced and took the time to explain everything to us. He washed are unit and left it looking like new. He provided an outstanding customer service. I highly recommend the business and him as a technician for all your air conditioning needs. Dustin, thank you very much. Excellent technician.
I called this company and they had a technician at my house within a few hours. Noah (the technician) was absolutely great. He is friendly, professional and has excellent customer service. He answered all our questions, and is very articulate and knowledgeable. He diagnosed and fix our central air-conditioning unit quickly and efficiently. The capacitor went out. ( this has never been fixed before and the part usually lasts up to 6 years. I had explained that back in October, Jesse was here and it was a completely different issue. The inside unit had built up gunk in the water reservoir and also some of the pipes where the water should be flowing, he cleaned out everything and suggested a filter to help prevent this from happening again. We bought one from him. ( at a very reasonable price). Noah had checked everything to assure me that the only problem was the capacitor. He replaced the capacitor and it came with a five year warranty on the part. I will be using this company from now on. I highly recommend them. Noah and Jesse are the best technician with excellent customer service. Very polite and knowledgeable. Perfect communication skills and very efficient with fixing the Air-conditioning unit quickly. Excellent time management skills. Best prices and Excellent service overall... Thank you, Sincerely, Daphne E True (Montanye)
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