We Have a Reputation
For Being Punctual, Friendly and Knowledgable
Zach Cline
2 months ago
“Chase came by to fix a clogged pipe in our HVAC unit. He got the job done quickly and effectively, and helped answer some questions I had on the system itself. He was really knowledgeable and friendly as well. I’d recommend him and his team if you’re having issues. Thanks Chase!”
Akaash Nanda
a month ago
“We recently had Blake, the general manager, come out to service both of our HVAC units in our relatively new construction home — and the entire experience was stellar from start to finish. Communication before the appointment was top-notch: clear expectations on timing, service scope, and pricing. As promised, the team arrived perfectly on time (even a bit early), and Blake was professional, courteous, and thorough. He walked us through exactly what he was doing, explained what was optional versus essential, and never once pressured us to spend more than planned — which is rare and deeply appreciated. You can tell this is a company that views itself not just as a service provider but as a long-term partner and advisor in the care of your home’s major systems. For a relatively new business in the area, they’re already setting a high bar for reliability, transparency, and customer care. We’ll absolutely be using them again and wish them nothing but success as they continue to grow here in Buda/Kyle.”
Kayli Sumara
2 months ago
“Pedro, Aaron and this entire team was fantastic! Pedro came out at 7 PM on a Friday to help fix our AC which was not cooling, he was honest and clear in the issue and let me know he was doing his best to get us the best price possible. He even gave me his personal number so he could coordinate himself with our landlord. While our landlord coordinated with the One Hour team, Aaron remained in close contact with us, providing us with updates every step of the way. While we waited for a new unit to be installed, Pedro came by on a Sunday morning to drop off a portable unit for us. First thing Monday, the One Hour team was back here installing an entire new unit, for almost 8 total hours. I cannot recommend this team and this company enough - they truly saved us!!!”
Frankie Hope
a week ago
“Blake came by to inspect our HVAC system and help us troubleshoot what could be causing our bedrooms to get so hot at night. He was so kind and helpful & we’re grateful for his time and advice. We would definitely recommend him to our friends and neighbors!”
Devin Fox
3 months ago
“Blake went an hour out of his way to come and service my household unit. He was professional and friendly, providing a great customer experience where at the end of the service he was nothing but fair and easy to work with. He was able to provide a great customer experience and quality work for me and my family. I’ve always been concerned about receiving these services and being scammed on pricing - that definitely was not my experience with One Hour. They were fair AND effective!”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.