We Have a Reputation
For Being Punctual, Friendly and Knowledgable
Devin Fox
a month ago
“Blake went an hour out of his way to come and service my household unit. He was professional and friendly, providing a great customer experience where at the end of the service he was nothing but fair and easy to work with. He was able to provide a great customer experience and quality work for me and my family. I’ve always been concerned about receiving these services and being scammed on pricing - that definitely was not my experience with One Hour. They were fair AND effective!”
Balaji Soundararajan
3 weeks ago
“I recently had an experience with Blake and Pedro from One Hour AC, that impressed me. My AC stopped working and it was 100F. Pedro came by promptly and made a temporary fix so that we will have A/C till he got the correct part. While there was a mistake in the service provided, but what stood out the most was their honesty and professionalism in addressing the issue. When I contacted them about it, their team was responsive and sent their manager Blake to make things right. Blake was quick to spot the mistake, took full responsibility and worked diligently to resolve the situation without any hassle on my part. This level of integrity is increasingly rare in today's service industry, and it made a significant difference in my overall experience. Their commitment to customer satisfaction is commendable, and I would highly recommend One hour A/C to anyone in need of HVAC services. It's refreshing to work with a company that values honesty and professionalism so highly”
Kristian
a month ago
“Fantastic service! Blake literally drove almost an hour to service my property after hours (8pm). Highly recommend to anyone. I was familiar with One Hour Air since they’re prevalent in Louisiana, but this is my first time using them here in Austin. There’s plenty of really good HVAC companies, but it’s rare to find a company that is great. This company is GREAT!”
Freddie Santori
4 weeks ago
“I live out of state. I have a rental property that the ac wasn’t working freezing up and needing fixed asap. Arron was very helpful Getting all the information he needed to Send his ac tech Pedro out to the house and take care of AC. Keep me informed of everything he was doing and checking. AC working perfectly. I highly recommend one hour heating and air next time. I have any issues with my house in Texas or here in Georgia. They will be the first that I will call.”
Brenda Spillmann
a month ago
“My 23 year old AC went out on a Saturday evening. I used Yelp and found One Hour Heating & Air. Aaron contacted me promptly Sunday morning & arranged Pedro to come out that same day. Both gentleman provided courteous, prompt & excellent customer service. Pedro ensured my ac kept us cool until the new unit could be installed the next day. I am very pleased with the quality of service I received from Aaron & Pedro. Because of their professionalism, promptness & service quality, I highly recommend giving them a call for your service needs.”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.