At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.83
(177480 reviews)
DUKE
in the last week
“One Hour A/C and Heating has been servicing my HVAC system for 16+ years and I have received nothing but excellent service for the entire time that I have been with them. No issues and no complaints whatsoever. For the past Summer, it was becoming increasingly obvious that my ' ancient' HVAC system had to be replaced, "grunted and moaned" during startup and did not run smoothly. I finally decided it was time for a new a/c and furnace. James (One Hour's service technician) was a great help in explaining the purchasing process that was involved. Kudos to the installation team (Kevin, Bobby, Dominic, Jesus, Gustavo) who did an outstanding job! The complete installation took approximately 4 hours including a thorough cleanup. The furnace is running great and I can't wait until next Spring and Summer when we use the a/c. Thank you One Hour!”
Jarvin
in the last week
“The technicians did a great job. They were very professional and polite, and knowledgeable about the services they provided. However, why this company wanted to charge 300 plus for a run capacitor is mind boggling. The part itself runs 10-30 dollars. I will more than likely not be a return customer.”
Cecilia Buckley
in the last week
“I cannot stress enough the excellent service we received from Tyler and Ivan — an amazing team of HVAC professionals who installed our new furnace and AC unit with expertise, professionalism, and genuine friendliness. As we told them both, good customer service is hard to come by and the level of great customer service that they provided is even rarer. Their workmanship was exquisite; these two take absolute pride in their work and you can tell. We recommend them wholeheartedly and feel fortunate that we got them for this job!”
Kimmy Lozano
in the last week
“Jacorey is exceptional at what he does! He’s kind, efficient, explains things well, is respectful to both his customers and their homes, and gives great insight on improvements! His coworker he brought with him today was also wonderful. Very happy with the customer service at One-Hour.”
Chaz Sparks
in the last week
“I had One Hour Heating & Cooling out for my yearly furnace inspection and maintenance, and they also installed a defrost thermostat on my outdoor unit. Jason Bingaman was the technician who handled everything, and he was outstanding from start to finish.
Jason was extremely professional, respectful, and clearly knowledgeable about his work. He explained what he was doing, answered every question without rushing, and made sure everything was working perfectly before he left. On top of that, he was great with my pets and genuinely amazing with my kids — patient, friendly, and just an all-around good guy to have in your home.
It’s rare to get this level of customer service anymore, and Jason delivered it effortlessly. I’d absolutely recommend One Hour Heating & Cooling, especially if you’re lucky enough to get Jason as your tech.”
Nathan Youngblom
in the last week
“Bailey was courteous, professional and thorough. He accomplished the job quickly, performed the work well and kept true to the bid he provided for the work, installing custom sized ductwork in a room I’m finishing.”
Ashley Maxwell
in the last week
“Aidan Long was exceptional in his professionalism and going the extra mile for us. He even changed out our old filters because I needed a ladder to go upstairs to reach the other unit and it’s a struggle! He did a very thorough job with inspection. Wonderful experience!”
Sherrie Marshall
in the last week
“I was having trouble with my mini split unit coming on at will. Victor came out and fixed the problem, whereas the other services were unable to. He was extremely professional and polite. I am so pleased with this service call. Thank you Victor - from One Hour AC.”
john muten
in the last week
“Had our water heater and split gas system replaced by one hour hvac. Also had them cleaned our ducts. 10/10 stars. Very pleased. Would recommend them. On time, excellent work.”
HenryStachyraJr
in the last week
“Wow! Ivan came in and diagnosed a couple issues leading to my problem that I had today. He genuinely cared about teaching me about how to care for my system and tips on how to save on my electric bill. He was extremely professional and honestly the best AC technician I've ever met. I highly recommend this company and primarily because of my experience with Ivan! Thank you!!”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
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