At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.83
(174936 reviews)
Gamer Qwerty
in the last week
“I contacted a one hour Air Conditioning and they were very prompt to respond and every person I dealt with was very courteous. Fawad Let me know that he was 30 to 45 minutes out from coming to my house and arrived promptly. He was very courteous, respectful and professional. He was very efficient in diagnosing what was wrong and displayed expertise in taking care of my problem. This is an honest, five star review and I will certainly keep one hour Air Conditioning in my contacts going forward.”
Cynthia Yeldell
in the last week
“Brody not only fixed my air conditioning system which was totally frozen up, but he also took the time to show me how to use my thermostat properly to schedule my air consumption each day. I’m so grateful for all his help. Couldn’t have asked for a more knowledgeable technician with such a strong ethic over the two days he worked on my system diligently.”
Gigi Melugin
in the last week
“Amber Balance (working with One Hour Heating and Air Conditioning) was knowledgeable, quick and accurate in identifying the problem over the phone even before she worked us in at the end of a long day! She immediately climbed into our extremely hot attic to check for further leaks, then went outside to check whether water was draining properly. She resolved the blockage and our family can come home & sleep in their rooms tonight! Because of her experience and courtesy, we will be signing a service contract with One Hour Heating and Air Conditioning! She is excellent to work with, and an asset to her business!
Sincerely Martha Melugin”
JR Montgomery
in the last week
“Sam did an exceptional job getting my AC back up and running, late on a Friday night (& going into a long weekend that is supposed to be the hottest weekend of the year). Friendly, fast, & professional. Sam provided solutions / different options, and recommended the best course of action. He had cool air back in my house within an hour of being on the job. Very satisfied customer.”
John Moniak
in the last week
“Trey is very professional and explained everything l needed to know about My current situation without air conditioning during this heat wave. He got Me an appointment set up to get My townhouse measured for a new heating and cooling system. He explained the service club membership that l applied for. I don't hear well and Trey was very patient with Me. I believe Trey is an excellent asset to One Hour.
Roger Jones was at My home today (6/30) and took the time to explain different options for My heating and cooling system. He was a pleasure to work with on this project. I highly recommend Roger. On a scale of 1to 10 He's an 11!
Robert and his co worked did a great job installing My new HVAC. They both were neat and professional. Robert put down a protective covering on My floors to keep them clean. Any questions l had were answered. Great service from both of them. You have some very good worker's at One Hour.
Jordan Schmitt is Very professional and consulted with the city inspector to come up with a solution.”
Irene K
in the last week
“Austin was an awesome tech!! He explained everything that he was going to do and showed us pictures after he completed. We also decided to purchase the monthly maintenance.
We will definitely choose Austin for our maintenance! He is a great asset to the company!!!”
David Hiller
in the last week
“Our air conditioning unexpectedly stopped working, and from the very first call to One Hour Heating & Air, we felt confident we were in good hands.
Marco arrived right on time, just as promised, and immediately put us at ease with his calm demeanor, professionalism, and deep expertise. He quickly identified the problem and even went above and beyond by helping clean up some of the leakage caused by the malfunction—something he didn’t have to do, but it made a big difference.
He provided a clear, detailed quote and maintained excellent communication and follow-up throughout the process. We truly appreciated his courtesy, efficiency, and dedication.
I highly recommend One Hour Heating & Air—and especially Marco—for anyone in need of reliable, knowledgeable, and caring service”
Alyssa Steed
in the last week
“Johnny from One Hour was amazing! He came out during the service time window, explained what he would do, and gave me transparent options for fixing our ac in the middle of August. The cool air was blowing when he left!”
Sarah
in the last week
“We have a biannual maintenance plan with One Hour for our heating and cooling system to keep everything running smoothly. We’ve been on the plan for just about 2 years now and we’ve been happy with the service. It gives us peace of mind to have a pro check things out every 6 months so we can hopefully avoid an unexpected and expensive issue down the line. John visited us today and made sure our system was functioning properly. He did a great job with cleaning the parts that needed to be cleaned and the overall maintenance. We’re all set for another 6 months worry free!”
Ashley Rhoads
in the last week
“Our service man Leo Feliz was very understanding and down to earth. He had us up and running so quick! It was super hot outside and I have 5 children. He understood our situation and worked efficiently. I will definitely use the company again and request him if possible”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
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