Devon was always prompt with responding to my questions and keeping me informed. Nick the installer was the kindest hardworking young man explaining everything sometimes twice and letting me and hubby know why it took another half day to complete the project.
Devin and his team are the best heating company that I ever worked with. We were so stressed out in our cafe project. He took the time to explain everything we need, explained our options, and went above and beyond with his customer service, knowledge of the work he is doing, not to mention a price that doesn’t break your bank. Thank you so much for all the hard work and I look forward to work with you in my residential work!
Update - The team reached out and immediately helped us out. Very impressed that they took my feedback seriously and worked on it. I appreciate the apology and their assistance. Felt like they truly cared. Appointment process was okay the first time, for follow up questions and quotes, I keep calling and emailing. The guys who came gave decent service but overall, would prefer someone who communicates better.
It’s really great to have your professional services. You’re really efficient and smart in solving problems regarding the heater issue. Thank you for your professionalism and support.
I highly recommend this company. We had them service our two gas fireplaces. One needed some minor repairs which they handled without issues. They were also VERY reasonable when it came to cost and their professionalism and customer service was amazing.
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