What does the One Hour mean in your company name?

The 'One Hour' in our company name indicates our guarantee to be at your home in the predetermined window quoted when you set your appointment. If we do not show up within that window, your service call fee is waived. 1. Express Appointment: This is an appointment that is scheduled during a specified one-hour time slot. You are promised that a technician will arrive at your home within this one-hour time window. You will also receive a call when the technician is en route to your home. 2. Reserved Appointment: This is an appointment that is scheduled during a specified, two-hour time slot. You are promised that a technician will arrive at your home within this two-hour time window. You will also receive a call when the technician is en route to your home. 3. Standard Appointment: This is an appointment that is scheduled during a specified four-hour time slot. You are promised that a technician will arrive at your home within this four-hour time window. You will also receive a call when the technician is en route to your home. 4. Stand-By Appointment: This appointment is for overflow situations. This appointment will not have a specified time. You will receive a call when the technician is en route to your home. 5. Emergency Appointment: This appointment is for an unspecified time after normal business hours Monday – Saturday and all day on Sundays/Holidays. Calls are dispatched in the same order they are received. You will also receive a call when the technician is en route to your home.

Do you service emergencies after-hours?

Yes, we offer emergency services 24-hours a day, year-round.

How much will my service cost?

The size and complexity of your HVAC issue will determine the cost. Because our trained, licensed HVAC technicians must diagnose the issue before we are able to quote you an accurate cost, we require an appointment to be set to complete a diagnostic on your system. Once the diagnostic is complete, your One Hour(R) technician will walk you through all costs using our Straightforward Pricing(R) Guide so there are never any surprise fees.

How often should I service my HVAC system?

It's ideal to service your cooling system each spring and your heating system each fall to ensure you find small issues before they become big problems.

How often do I need to change my HVAC filter?

Your filter should be changed every one to three months, depending on conditions in your home and your region's climate.

Do you offer purchase financing?

We work built relationships with several lenders to ensure our customers are able to restore comfort in their homes. Ask your technician about your financing options.

What are the advantages of a smart thermostat?

Smart thermostats learn a household's patterns and adjust heating and cooling according to when a home is occupied, give homeowners the ability to control the thermostat remotely, and enable homeowners to reduce their energy use, saving you money.

HVAC means Heating, Ventilation, and Air Conditioning. HVAC systems refer to air conditioners, furnaces, and any unit that cools indoor spaces during the summer and warm them in the winter. In general, an HVAC system takes in air, heats or cools that air, and blows it into a room or any indoor space. While many homes have separate air conditioning and heating units, others have a heat pump that cools and heats the house. Not only do HVAC systems maintain desired temperatures, but they also improve indoor air quality and regulate humidity levels. But most importantly, these units provide comfort all year round.

What is a SEER2 Rating?

The SEER2 (seasonal energy efficiency ratio) is a measure of the efficiency of your heating and cooling system.The higher the SEER2 rating, the more efficiently a unit operates. The SEER2 rating of any given unit can range anywhere from 13 to 21.

Bringing Comfort Home

With Expert AC Services

One Hour Air Conditioning & Heating® of New Orleans

4.9

(63 reviews)

Heating & Air Conditioning

Services By One Hour

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HVAC Repair, Installation & Maintenance

Heating, AC & Furnace Repairs in New Orleans, LA

When homeowners want a reliable heating or air conditioning system that they don’t have to think about, they call One Hour Heating & Air Conditioning. We are the premier HVAC service provider in the United States for a simple reason: we actually care about your comfort.

At One Hour, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home comfortable. It’s why we back all of our work with a 100% customer satisfaction guarantee for two years, and it’s why we’re always on time—guaranteed.

We Have a Reputation

For Being Punctual, Friendly and Knowledgable

4.9

(63 reviews)

John Polledo

a week ago

“Our AC started shutting off intermittently...and not coming back on - just as high summer temps are hitting us! Our tech, Josh K., did an outstanding job getting this sorted out and fixed! He's prompt, courteous, and professional -- had the issues diagnosed straight away. He was able to locate necessary replacement parts and get them installed in the same day!”

Stephen Guidry

2 weeks ago

“Joshua & the person who assisted him did a very good job under some difficult (weather) conditions, and they were both polite/courteous. They installed a complete new HVAC system in one day, and we had just called the company the day before (on a Sunday) when we noticed our central A/C wasn't blowing cold air anymore.”

M Leslie Fawer

a month ago

“Colin showed up in the window of time that they set for him. He was super conscientious and made sure all of my a/c units were in tip top shape. I would give him more stars but there are only 5. I’m adding to my review. Colin came back a second day to make sure everything was working properly. ABOVE AND BEYOND for sure!!!”

Marilyn Finch

2 months ago

“We were completely satisfied with the work provided by Colin J. He was extremely attentive, Explained in detail what the issue was and showed it to us and he made certain that we were fully satisfied before he left and that everything was in proper order. We give him five stars!! He is now in my phone contacts for any future AC work needed. Colin is a true asset for your company.!!”

Denise Jenkins

a month ago

“As always I am very satisfied with Kyle, always professional, kind, Explains everything in full detail. Thank you one hour air and heating For an outstanding employee, Kyle Keep pushing, you are the BEST. 5 PLUS STARS!!!!!”

Special Offers

Mention these discounts at time of service

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$60 OFF A/C Maintenance

Full System Inspection & Tune-Up

Expires: 2025-08-31

Coupon valid Monday – Friday, 8am to 5pm. Coupon must be presented at time of purchase. Limit one coupon per household. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.
$97 FREON CHECK

FULL SYSTEM INSPECTION & UP TO 1LB OF FREON

Expires: 2025-08-31

Available on refrigerant in stock and still being manufactured. Coupon valid Monday – Friday, 8am to 5pm. Coupon must be presented at time of purchase. Limit one coupon per household. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.
FREE SECOND OPINION

Receive A FREE Second Opinion On New HVAC System

Coupon must be presented at time of service. Limit one coupon per household. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.

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HVAC Services You Can Count On

Our customers love what we do because we treat them like the neighbors they are to us. While we carry the One Hour name, we’re an independently owned and operated business with a personal investment in the local community. We back our work with a 100% satisfaction guarantee, provide StraightForward® pricing guides for your benefit, and will pay you back for being even one minute late to an appointment.

Here For You

When You Need Us Most!

Yellow One Hour Heating & Air Conditioning service van with company branding and slogan.

'Round the Clock Availability

No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee

We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide

Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®

We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.

Meet the New Orleans Team

Josh S.

Service Technician

Growing up in Slidell Josh is no stranger to the HVAC and electrical industry, with over a decade of experience. He currently resides in Pearl River and when he is not helping customers stay cool, Josh enjoys spending time with his son and working with a non-profit organization in New Orleans that specializes in addiction and recovery.
Joshua D.

Service Technician

Josh learned, at a very young age, the meaning of hard work. Always striving to gain knowledge and learn new skills, Josh pushes himself daily to excel in every task presented to him. Growing up in the New Orleans area, Josh currently resides in Mandeville with his beautiful family. In his off time Josh enjoys family gatherings and playing darts.
Michael W.

Service Technician

Michael hails from Seattle, Washington. He’s recently married to his beautiful wife, Robyn, and together with their four cats reside in Slidell. Before entering the HVAC profession, Michael served in our country’s armed services aboard. Having been in the HVAC industry for several years now, Michael is extremely knowledgeable, able to think on his feet and overcome any obstacle that may arise. On his off time, Michael enjoys hunting, fishing, hiking, gaming, and fixing just about anything.
Josh K.

Service Technician

Having worked in the HVAC industry for almost two decades, Josh knows the meaning of going ‘above and beyond’ to ensure customer satisfaction. Born in New Orleans, Josh currently resides in Slidell with his wife and 4 kids, who he adores. On his off time, Josh enjoys fishing and hunting, along with photography and motorcycles.
Kyle A.

Service Technician

Working with air conditioning and heating systems since he was fifteen, it only made sense for Kyle to move into the HVAC industry and join the One Hour team. With years of knowledge and skill, Kyle rapidly grew to senior technician and has been a positive fluence on fellow team members with his ‘can-do’ attitude. Kyle grew up and resides in Loranger with his wife and two beautiful daughters. He loves to hunt, especially deer hunting, and fishing.
Rick S.

Service Technician

After growing up in Southern California, Rick joined the Navy where he started his HVAC career. Quickly becoming proficient in the industry, as senior technician, Rick is able to think on his feet and overcome any obstacle that may arise. When he is not helping customers, you are sure to find him camping, fishing or really participating in anything outdoors. Rick has been married to his beautiful wife, Nicole, for many years and have three grown children together.