At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.82
(187439 reviews)
Scott Cross
in the last week
“Very happy with the service Corey provided. Worked diligently to diagnose and repair the problem with our furnace. Corey was very professional, knowledgeable and courteous. This country need more folks like him. Great work ethic.”
S Boyd
in the last week
“Indiana One Hour was the only company available (of at least 3 others that I contacted) to come out and service our non-working furnace on the same day, during Thanksgiving holiday weekend. They sent Larry whom was knowledgeable and diagnosed the issue quickly. After declining the service that day, I had to call them back for the repair. They sent Romaney the next day whom was pleasant and completed the repair quickly. He, too, was knowledgeable and provided a helpful tip about the type of filters we were using. Warmest (pun intended) regards to the team at Indiana One!”
S Boyd
in the last week
“Indiana One Hour was the only company available (of at least 3 others that I contacted) to come out and service our non-working furnace on the same day, during Thanksgiving holiday weekend. They sent Larry whom was knowledgeable and diagnosed the issue quickly. After declining the service that day, I had to call them back for the repair. They sent Romaney the next day whom was pleasant and completed the repair quickly. He, too, was knowledgeable and provided a helpful tip about the type of filters we were using. Warmest (pun intended) regards to the team at Indiana One!”
Liza Lombardi
in the last week
“I was very nervous about my furnace not giving heat as I procrastinated to call because of the cost. I called this company they sent a technician Chris out and he fixed the problem I signed up for a monthly fee and they come out once a year for servicing and didn’t pay anything out of pocket. Chris was amazing nice and very informative and walked me through everything. I am so happy and will high recommend to anyone . I’m going to post on my community page and promote this company absolutely 5 star for sure !!!!!!”
Christine Ramsay
in the last week
“We want to give a shout out to Tom S. from Medina! He came to our house on Thanksgiving Day when our furnace quit working. He was professional, friendly and incredibly knowledgeable. We needed a new control board that wasn’t available until the next day due to the holiday. He left several space heaters for us and contacted me immediately the next morning to say he had the part and was on his way. He explained all of the issues he found and did an incredible job. We’re so appreciative of Tom and One Hour Heating and AC!”
Davina Moss
in the last week
“My personal experience with Bill was a very grateful one. He was a very no nonsense guy but he was very professional and he was honest and he cared about the work that he did and me as a customer. He completed a four hour job that should have only taken an hour and didn't charge anything extra.”
Timothy Petty
in the last week
“Ryan & Quintin did an excellent job getting our A/C repaired! Our A/C completely went out. We didn’t have air for over a week. We called One Hour Heating & Air Conditioning. They were very reasonable and worked hard to get the parts needed to fix the problem. I would highly recommend! I’ll be using them moving forward for any issues with our HVAC system.”
Dustin Hetrick
in the last week
“One Hour was amazing. I randomly asked during our annual tune up for a quote to move our furnace. The tune up was Friday. I got a same day quote, which was reasonable. They were able to schedule me that day, and by Tuesday the furnace was moved. Jesus was our main technician and did an amazing job keeping me informed on progress, an ensured we were clear on the request. Overall great service.”
Dustin Hetrick
in the last week
“One Hour was amazing. I randomly asked during our annual tune up for a quote to move our furnace. The tune up was Friday. I got a same day quote, which was reasonable. They were able to schedule me that day, and by Tuesday the furnace was moved. Jesus was our main technician and did an amazing job keeping me informed on progress, an ensured we were clear on the request. Overall great service.”
Mark Stefanik
in the last week
“I needed a service call on Thanksgiving. The tech, Jeff, notified me when he was coming, arrived on time, was very courteous and efficient, and remedied our issue. We had a very positive experience! We will call One Hour Heating and AC again with future needs.”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
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