At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.82
(182495 reviews)
Christian Montesi
in the last week
“Great great great experience with 1 Hour AC. Started with the women who answered the phones (I had to call 2x which was my fault). Both were extremely pleasant, excellent communicators.
I called at 7:30am and my tech, Deangelo, was here before 8:30am. What a very nice, competent young man. Did everything he said he was going to expediently. Didn’t try to hustle me into this or that. Diagnosed the problem, got a quote, fixed the problem and cool air started flowing.
I’ve had so many negative experiences trying out different providers, but 1HrAC just knocked it out of the park. I like this experience so much I signed a maintenance contract with them.
If your AC is out, I would recommend giving them a call. If you can get Deangelo, you’re definitely in good hands!”
Brent Smithers
in the last week
“My AC system wasn’t cooling so I called One Hour Heating & AC. They sent Johnny R. out this morning and he confirmed what I pretty much already suspected, it was done. My system is 22 years old so it was no real surprise. What did surprise me is the time and effort Johnny R spent making sure that was indeed the case. He didn’t just automatically say that I needed a new system, he checked everything. I was also surprised at how reasonable the price was, much lower than I expected. I was also shocked at how fast they could replace it, they will be here tomorrow. I am very pleased with the service I received from One Hour Heating & AC and especially the service I got from Johnny R.”
William Caulk
in the last week
“Met Mark Allen first time in person Prior contact has been by phone .. First impression are important‼️ Mark was Neat and Very Professional in his greeting and I felt like I could trust him after just a few minutes of conversation.. He gave me feedback on his inspection and assessment of my 16 year old unit which was installed by your company.. After getting the cost to repair and looking at condition and age of my unit I have decided to replace rather than repair. . Mark was very HELPFUL in making this important business decision.. His years of experience and straight talk were a breath of " fresh air " in dealing with repairs on the beach ‼️ You have an employee that is a credit and a valuable asset to your company .. Thanks for the quick and excellent service..
Byron Caulk
Pawleys Island SC”
Clay Sappenfield
in the last week
“Drayton showed up at our house on time this morning in SLV and did a fantastic job once again. I am really impressed with their attention to detail and thorough inspection of our HVAC system. This is my second time having them in to service my unit and I could not be happier. This company seems to really care about their customers which we all know is extremely rare these days. Keep up the good work and we will continue to spread the word.”
Brett Schimmack
in the last week
“Steven Starkey came out to service our furnace before the winter sets in and did an excellent job. He was prompt, courteous, and patient with my puppy that just wanted to play with him. He advised on potential upgrades to our hvac system and I will gladly reach back out to him in the spring when we’re ready to make those upgrades!”
Peggi Strange
in the last week
“We had purchased a Mrcool Heat pump System that is supposed to be DIY friendly. Needless to say, it was NOT. And Mrcool was not interesed in helping us. We had to hire a local HVAC and we had Logan as our technician. He came out on time and worked on fixing the poor factory design and got it running for us.”
Christy Huneycutt
in the last week
“Heyward was a great technician! He was so friendly, courteous and knowledgeable. He explained in detail, everything that he was doing as I watched. Every technician that has serviced our unit has been so courteous and friendly. One Hour Heating and Air is definitely the best in my opinion😊”
Robin Kenny
in the last week
“I'm so embarrassed that I can't remember my technicians name but he was absolutely a 10 out of 10. Knowledgeable , curtious and friendly. He did a great job in a very reasonable amount of time.
Please extend my appreciation to him.”
Paulette Staffey
in the last week
“We purchased a 105 yr. Old house. The heater motor was held up with a brick. The A/C unit had a toothpick holding the contact open, so it ran non-stop.
I called Pass One Hour Heating and Air Conditioning to get an estimate on Monday.
On Tuesday Ricky came to look over our heater and a/c. After speaking to him, we realized he knew what he was talking about. My husband recently retired as a Master Electrician and in the A/C & Heating industry for 30 yrs.
Ricky made sure we got exactly what we asked for and wanted. We agreed on a 60k BTU Heater and a 2.5 ton A/C Unit.
On the following Monday at 8:30a.m. A crew of 4 showed up. Chris and Jacob and the two apprentices were clean cut, polite and even personable. They worked consistently to get that old dinosaur out and get the New Heater in. The whole while the guy outside installed the A/C unit. The whole crew constantly picked up all debris and old parts. By the time they were done at 3:30 p.m. the place was clean, even out in the yard at the a/c unit. All picked up.
They were the most courteous and professional men that we have dealt with here in West Frankfort.
We highly recommend Pass One Hour Heating and Air Conditioning. They weren't the cheapest. But by far the Best.
5 Stars all the way.
Thank you
Mr. & Mrs Staffey”
Katherine Smith
in the last week
“Jacob was very good and professional. I appreciate that he liked over the unit and found everything in good working condition. He did not try to sell me anything I didn’t need. I am in a maintenance contract where they come out twice a year to check the cooling and heating systems.”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
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