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Adam from One Hour was absolutely wonderful! Truly the whole team was communicative, friendly, and made booking our service appointment easy. Adam was professional, kind, and was even great with our curious toddler. Our furnace, which is fairly new, wasn’t turning on for the season and we were educated on what the problem was, how to prevent it, and Adam fixed it in less than 30 minutes. Their rates were reasonable and fair, and we appreciated the service very much! Thank you again Adam!
Absolutely incredible service, I’ve been told by 3 other companies that I need a new A/C. Chance came over and said I have a hard time trying sell you something that you honestly don’t need and it would be a downgrade to my current system. He was honest, fair, and extremely thorough. He actually preformed tests and made his own conclusions rather than trusting what other techs said. I’ve had box stores, mom and pops shops and this experience was by far the best. Not because of the outcome but because of the quality of his service. I asked about their maintenance plan and signed up on the spot. The service that was requested was a quote for a new Furnace and A/C.
Highly, highly recommend using One Hour Heating and Air Conditioning. I cannot say enough great things about Cory Burke. He helped diagnose a problem that had been going on for a really long time that no one else had been able to fix. He provided both short term, small cost solutions; but also talked through a long term plan that, while costly as is the nature of HVAC, will be the most beneficial, functional, and efficient solution for our home. Cory spent a lot of extra time explaining the why behind what was happening and answered all of my questions without making me feel bad for asking. When he installed a new system, he went over and above, staying as long as he needed to get the job done and communicating every step of the way. Everyone I encountered and worked with in the process was kind, helpful and communicated clearly. If you are looking for a great company to work with, One Hour Heating and Air Conditioning in Northfield is it.
We have a transformer blowout because of a ring doorbell issue. The tech who came out were quick and knowledgeable. Explained the issues and help get the right parts needed to get out air-conditioning up and running. 94 degrees in house was hot. Thank you for the time spent.
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StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
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