At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.83
(166626 reviews)
Mindy Bass
in the last week
“Jose and Keo were just great. They arrived on time and were very polite. They found the problem, but were unable to fix it, as it needs to be replaced. However they set up an appt for another guy who will review our situation and options with us. So far, my overall impression is very positive.
Today we met with Sully to arrange the purchase and installation of a new HVAC unit. He also was very courteous and helpful. While it wasn't great that I need to purchase a new unit, he made the experience as painless as possible.
So far, my experience with One Hour Heating & Air Conditioning has been terrific!”
donna baker
in the last week
“I can’t say enough good things about this company. My son and his wife were at our place in Selbyville. They have a two year old. Our air conditioner wasn’t working and it was supposed to be over 100 this weekend. I called the office at 6am and I’m sure it was a service that answered the phone and said they couldn’t come for several days. While I’m calling other companies I get a phone call from their office manager Melissa. She saw that my call had come in and said she wanted to help us. It is now five hours later and my air conditioner is fixed. Prices are reasonable. Matt the technician was very good. I would definitely use again and am thinking about a service contact.”
Mary Gonzales
in the last week
“I am very satisfied with the work that One Hour has done at our home from the installation of my new AC unit to the new ductwork. All of it was done in a timely manner. They actually finished the work before the time I was told it would be finished. They left everything clean like the way they found it. They were very professional and polite. I highly recommend this company. Thank you to One Hour Air, I am a very satisfied customer.”
Jayden Miller
in the last week
“Called on Tuesday and they arrived on time the next day. Chris investigated my furnace issue thoroughly and found the problem. He was honest and I appreciated his friendliness. He has a customer for life!”
Debbie Collins
in the last week
“Our technicians Kenneth Allen and Michael Dorris arrived on time. They were knowledgeable and courteous! They got what I thought was going to be a huge problem resolved in record time. I left them at my house while I went to pick up my husband from the airport. When I returned home they had finished. The issues were completely resolved and they left everything tidy!
I highly recommend them to anyone that wants the job done properly!”
LaToya Moore
in the last week
“Outstanding Service!
I had an issue with my A/C late at night—it smelled like something electrical was burning, so I turned it off for safety. I found this company online and submitted a service request. To my surprise, I got a call as early as 6:00 AM the next morning to schedule an appointment!
Bellamy the technician arrived promptly, was very professional, and took his time performing a thorough inspection. He clearly identified the issues with my unit and explained everything in detail. Overall, I’m extremely impressed with the service—highly recommended!”
Roy Colosanti
in the last week
“Very impressed with Tristin from One Hour Air Conditioning & Heating when he arrived today for our maintenance check on our unit. He was very friendly & professional. He took the time to answer all my questions and explain the maintenance process. He also took the time to recommend the UV system which will help keep our system working effectively and more efficiently. Our first contact with One Hour was with John 6 months ago who came out for a service call and ended up signing us up for the maintenance program. John also was very courteous & professional. Highly recommend this company!”
Janice Talley
in the last week
“After trying for five days to get a technician to service my AC unit, I finally called Simmons One Hour Heating and Air Conditioning. They sent out a technician, Ryan, within a few hours. Ryan was absolutely delightful. He explained everything in great detail. I am thoroughly pleased with the service I received today. Thank you Ryan.”
Sobe It
in the last week
“Cam is an absolute legend! The guy is a AC savant ! It’s nice when you know you’re trusting a professional who is genuinely interested in the customer experience. I will be recommending not only 1 hour , but Cam w/ 1 hour to anyone I can . I cannot thank him enough, this is the only company I’ll use for my heating and AC . Ask for my dude Cam , he is thorough, considerate, and educated and is a true professional. A+++”
Teresa Scattolini
in the last week
“Louis did an excellent job , fully explained the check up results. Found a dirty coil inside and took extra time to clean everything leaving our AC in top working order. Very happy with service today. Thanks, Mike S”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
