At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.82
(183330 reviews)
Dann Burke
in the last week
“Jonathan with One Hour was fantastic!! Polite, professional, communicative, respectful, thoughtful, intelligent, and extremely hard working. He is clearly committed to customer service and satisfaction. He exceeded our expectations and we are extremely happy with the install and the finished product/work. Highest recommendations!”
James
in the last week
“Jimmy was the absolute professional and knowledgeable technician, His name was not on the list provided but he lives in Fort Walton. Friendly, smart and quickly isolated the problem and fixed it. Great representative for One Hour Air.”
Susie Morice
in the last week
“Gavin installed a new furnace. He’s knowledgeable and hard working. I appreciate the work the O’Boys fellas provide. They communicate very well, and my system is in good hands.”
pete rossi
in the last week
“Jammie is a kind and capable Technician! She helped my Mother feel comfortable with the hvac system, and assured us that all is well. The gentleman in the office is extremely helpful, and Autumn in customer service is fantastic! A+”
Madeline White
in the last week
“Service to my air conditioner/ heater unit provided by Simmons one hour heating and air conditioning. The technician they sent was Mr.Garret Millen. He was very personable, pleasant, and very knowledgeable. He worked on our unit on 12-16 and 12-17. He did an excellent job for us. He is very much a professional at his job! With professionals like Garret on your team Simmons will maintain its level of success
I give your team 5 stars.”
Madeline White
in the last week
“Service to my air conditioner/ heater unit provided by Simmons one hour heating and air conditioning. The technician they sent was Mr.Garret Millen. He was very personable, pleasant, and very knowledgeable. He worked on our unit on 12-16 and 12-17. He did an excellent job for us. He is very much a professional at his job! With professionals like Garret on your team Simmons will maintain its level of success
I give your team 5 stars.”
Cynthia Johnson
in the last week
“Martin was able to assess my problem and make the necessary corrections to get my system operating again. He also examined my unit and made recommendations to extend the life of my unit. He was very knowledgeable, pleasant and respectful of my decisions of how I would like to proceed.
I must add… I’ve been with Simmons since 1993 when they installed a system in my previous house. When I purchased my current home they installed a system in it. No problems with their units and customer service has always been superb!!!”
Cynthia Johnson
in the last week
“Martin was able to assess my problem and make the necessary corrections to get my system operating again. He also examined my unit and made recommendations to extend the life of my unit. He was very knowledgeable, pleasant and respectful of my decisions of how I would like to proceed.
I must add… I’ve been with Simmons since 1993 when they installed a system in my previous house. When I purchased my current home they installed a system in it. No problems with their units and customer service has always been superb!!!”
Stacey Douglas- Jackson
in the last week
“Frank was very friendly and confident. He talked us all the way through the repair. He did a wonderful job fixing our furnace. I appreciate Frank and your company.”
Von Vaughan
in the last week
“This company is legit!! Fixed our problem, didn't try to sell me a whole new HVAC system. Our technician, Mr. Nation was knowledgeable and answered all our questions. He showed us what was causing our system to blow cold air when it should have been heating. He fixed what he could but had to order a part since our system is so old. Good experience, good company, would recommend.”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
