At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.82
(177813 reviews)
Cynthia Elder
in the last week
“Professional, Respectful and knowledgable technicians. Robert the Owner was very hands on and provided information about the New Unit that was being installed . Miles was the epitome of professional and experienced, These gentleman were very polite it was a pleasure to have this Company service my HVAC needs. Thank You Both”
Margie Lannon
in the last week
“One Hour Heating & Air Conditioning of Tucson has been an outstanding company to work with, and they have truly earned a five-star review. The entire team is professional, courteous, and clearly focused on providing excellent customer service from the first phone call to the completion of the job. Technicians arrive when they say they will, explain what they are doing, and take the time to answer questions in a way that is easy to understand.
The quality of their work is excellent. Whether it is a routine maintenance visit, a repair, or a full system replacement, everything is done carefully, thoroughly, and with attention to detail. The technicians respect the home, keep the work area clean, and make sure the system is running properly before they leave.
Pricing is fair and clearly explained up front, which makes it easy to feel confident about each service visit. There are no surprise charges, and options are discussed honestly so it never feels like there is pressure to buy something that is not needed. This level of transparency builds a lot of trust.
Reliability is another big strength. Appointments are kept on time, and if there are any changes or delays, communication is prompt and respectful. In Tucson’s extreme temperatures, having an HVAC company that responds quickly and reliably is essential, and this company delivers exactly that.
Overall, the combination of great service, quality workmanship, clear pricing, and dependable response makes One Hour Heating & Air Conditioning of Tucson very easy to recommend. Anyone looking for a trustworthy HVAC company in Tucson would be in good hands with them.”
Brian Shannon
a week ago
“Brent and the team at Aspen One Hour Heating and Air Conditioning were terrific. Brent assessed my needs for a new gas forced air furnace. Brent recommended an Amana furnace which I really like. It heats up my house nicely and comes with a 10 year warranty. Jason installed additional ductwork and grilles in the kitchen, dining room, living room, bathroom and basement. Now my new furnace is running super efficiently and the house is cozy warm! I also like Aspen’s annual maintenance program which will provide annual maintenance on my furnace every year in the fall and give me peace of mind that my heat exchanger does not have any rust and there are no carbon dioxide leaks.”
Danitra Campbell
a week ago
“You know how most service technicians will show up late? Well, in this case, I was the one running late and my tech, Devon McCormick, was kind enough to wait for me. Not only that, but when he realized the part we needed was in stock in a nearby warehouse and it would save me a trip back down to our rental property. He ran out and got it same day to fix the issue.
Devon’s commitment to me as a random customer, his knowledge and ability to trouble shoot, and willingness to go the extra mile have made me a customer for life. This man not only deserves a raise, but a promotion so he can teach others what it means to be excellent.
Give this man a raise!!”
Joseph Linnick
a week ago
“Marcus was fantastic. Did such a great job cleaning our unit and describing every step on what he was doing. Advised us how old our unit was and recommended we look into another one eventually. Wasn’t pushy at all. Highly recommend hm and the company.”
Garrett Kramer
a week ago
“The Service Tech arrived within the time slot they promised. Jeremy was very thorough, personable and explained everything precisely. I used the special they were offering on their website for a furnace tuneup, and there was no hidden charges or up charge like other companies have been known to do. I am very impressed with this company. The whole process was smooth and at a great price. I was expecting a shortcut tuneup and I know that Jeremy spent a lot of time going over every detail on the checklist that the company has set forth… They will be my go to now for HVAC service! 100% recommend them.”
Stasia Plump
a week ago
“I was very pleased with Alex. He was very courteous and respectful and took time to explain the cleaning involved with my ducts… And since he was new… he took the time to call the office regarding specifics in the cleaning and costs…
He is a very kind and courteous young man”
Edward Noonan
a week ago
“Greg came out and did the free annual check on our 26 year old furnace. He didn't try to sell us a new one- said ours is old but working well. He was personable, polite, and thorough. We will definitely keep calling Benjamin Franklin Plumbing and Heating for our needs in this area. Very happy.”
Renée Corder
a week ago
“Marcus was punctual, professional, and thorough. He executed our annual maintenance inspection in a timely manner easily answering questions we had. Marcus came to the house to inspect our AC unit in the spring so we had met before. It was nice having the same person take care of our systems. We are pleased with AAA and Marcus in particular.”
Robert Carnaby
a week ago
“One Hour Air & Heating is the best. Great service and prices. Alvin Kitchener did a duct and dryer vent cleaning. What a gentleman and hard worker he is. He cleaned my vents and had me cleaned up before he left. He also took the time to show me pictures of before and after. This company is the best.”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
