What does the One Hour mean in your company name?

The 'One Hour' in our company name indicates our guarantee to be at your home in the predetermined window quoted when you set your appointment. If we do not show up within that window, your service call fee is waived. 1. Express Appointment: This is an appointment that is scheduled during a specified one-hour time slot. You are promised that a technician will arrive at your home within this one-hour time window. You will also receive a call when the technician is en route to your home. 2. Reserved Appointment: This is an appointment that is scheduled during a specified, two-hour time slot. You are promised that a technician will arrive at your home within this two-hour time window. You will also receive a call when the technician is en route to your home. 3. Standard Appointment: This is an appointment that is scheduled during a specified four-hour time slot. You are promised that a technician will arrive at your home within this four-hour time window. You will also receive a call when the technician is en route to your home. 4. Stand-By Appointment: This appointment is for overflow situations. This appointment will not have a specified time. You will receive a call when the technician is en route to your home. 5. Emergency Appointment: This appointment is for an unspecified time after normal business hours Monday – Saturday and all day on Sundays/Holidays. Calls are dispatched in the same order they are received. You will also receive a call when the technician is en route to your home.

Do you service emergencies after-hours?

Yes, we offer emergency services 24-hours a day, year-round.

How much will my service cost?

The size and complexity of your HVAC issue will determine the cost. Because our trained, licensed HVAC technicians must diagnose the issue before we are able to quote you an accurate cost, we require an appointment to be set to complete a diagnostic on your system. Once the diagnostic is complete, your One Hour(R) technician will walk you through all costs using our Straightforward Pricing(R) Guide so there are never any surprise fees.

How often should I service my HVAC system?

It's ideal to service your cooling system each spring and your heating system each fall to ensure you find small issues before they become big problems.

How often do I need to change my HVAC filter?

Your filter should be changed every one to three months, depending on conditions in your home and your region's climate.

Do you offer purchase financing?

We work built relationships with several lenders to ensure our customers are able to restore comfort in their homes. Ask your technician about your financing options.

What are the advantages of a smart Thermostat?

Smart thermostats learn a household's patterns and adjust heating and cooling according to when a home is occupied, give homeowners the ability to control the thermostat remotely, and enable homeowners to reduce their energy use, saving you money.

HVAC means Heating, Ventilation, and Air Conditioning. HVAC systems refer to air conditioners, furnaces, and any unit that cools indoor spaces during the summer and warm them in the winter. In general, an HVAC system takes in air, heats or cools that air, and blows it into a room or any indoor space. While many homes have separate air conditioning and heating units, others have a heat pump that cools and heats the house. Not only do HVAC systems maintain desired temperatures, but they also improve indoor air quality and regulate humidity levels. But most importantly, these units provide comfort all year round.

What is a SEER Rating?

The SEER (seasonal energy efficiency ratio) is a measure of the efficiency of your heating and cooling system.The higher the SEER rating, the more efficiently a unit operates. The SEER rating of any given unit can range anywhere from 13 to 21.

Bringing Comfort Home

With Expert AC Services

One Hour Heating & Air Conditioning® of Southfield

4.7

(71 reviews)

Heating & Air Conditioning

Services By One Hour

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HVAC Repair, Installation & Maintenance

Heating, AC & Furnace Repairs in Southfield, MI

When homeowners want a reliable heating or air conditioning system that they don’t have to think about, they call One Hour Heating & Air Conditioning. We are the premier HVAC service provider in the United States for a simple reason: we actually care about your comfort.

At One Hour, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home comfortable. It’s why we back all of our work with a 100% customer satisfaction guarantee for two years, and it’s why we’re always on time—guaranteed.

We Have a Reputation

For Being Punctual, Friendly and Knowledgeable

4.7

(71 reviews)

Paris Jordan

06-23-2025

“I had a great experience with One Hour Heating and Air Conditioning of Southfield. Their employees are extremely professional, highly knowledgeable, and provide top-notch customer service. My AC unit was very old and barely functioning, so I reached out to several companies for quotes. One Hour was the only one to actually show up the same day—despite others promising they would. After comparing quotes from two other companies, One Hour was by far the most affordable. Even better, they were able to install my new AC within the week! I highly recommend this company and encourage anyone to support this outstanding small business.”

Sarah Hannibal

03-08-2025

“Responsive, great communicators, warm house. 5 stars”

Pauline Donald

02-21-2025

“Very professional and knowledgeable. I was very impressed with their services. I definitely would recommend this company for any repairs or replacements.”

nikki hayes

02-02-2025

“Chris was very professional took the time to explain things to me About why my furnace wasn't working. And fixed it. So I have heat temporary until the part Comes in tomorrow. Thank you thank you.”

Action Jackson

01-23-2025

“Very reasonable repair pricing. Chris and Bill were great Techs. Would very much use One Hour again.”

Jamilah Alexander

01-10-2025

“Mieisha Cook and her team did a great job. They were very professional and I appreciated them very much!!!! I will highly recommend them to anyone.”

Felicia Bynum

01-10-2025

“One hour heating did an excellent job finding the best and most affordable service for us.”

cordney petty

12-12-2024

“Fortunate to call this morning and have service completed same day. Scheduling was a pleasure, thank you! Servicemen (Chris) immediately understood our need and capped an old gas line. Efficient and timely. Thank you!”

Carolyn Baker

11-21-2024

“Very professional service young guy was also very polite. Showed up on time and cleaned up better than it was when he arrived.”

Annie Roberson

11-05-2024

“I would like to highly recommend this company ! Excellent Techicians. Excellent customer service. My furance was repaired in a timely and efficient manner. Give them a call. Thank you for your services.”

Special Offers

Mention these discounts at time of service

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10% OFF Any Service

Teachers, Senior Citizens, 1st Responders, Veterans

Valid at participating locations. Limit one coupon per household. Service fees may apply. Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Some restrictions, taxes, and fees may apply.

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HVAC Services You Can Count On

Our customers love what we do because we treat them like the neighbors they are to us. While we carry the One Hour name, we’re an independently owned and operated business with a personal investment in the local community. We back our work with a 100% satisfaction guarantee, provide StraightForward® pricing guides for your benefit, and will pay you back for being even one minute late to an appointment.

Here For You

When You Need Us Most!

Yellow One Hour Heating & Air Conditioning service van with company branding and slogan.

'Round the Clock Availability

No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee

We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide

Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®

We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.