At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.82
(205076 reviews)
Don Bustle
in the last week
“Devon was so thourgh.he checked everything you need to have checked in a maintenace visit. He did 20 times the service as the other popular companies provide. He really knows his job. He was great at educating the customer on general heating systems. He was able to answer every question or concern. I hope One Hour Heating and Air conditioning treats him farily.
Excellent employee.
Don B”
Ralph Farthing
in the last week
“I would like to say Carlos was a delight to talk to. He was very knowledgeable and was not a pushy person. Gave us the information we needed to make a responsible decision. If we need anything I would have to say I would rather talk to him. Good man, thinks about the customer and their needs. Thanks for having Carlos come by. Thank you for having such an employee. We needed another unit so there was no service. We have purchased and will be installed tomorrow.”
john runyon
in the last week
“I hit overpriced due to the $251.00 charge to replace a $5-$30 part. I have had the same part replaced for $150. Unless you can do it yourself your going to pay the price.
Josh were very thorough with the repairs. He went way beyond "just fixing the broke part". He inspected the entire unit. Inside and outside. You would think he was doing a paid maintenance on the unit. Definitely recommend One Hour A/C”
Ebony Scott
in the last week
“Brian is my go to guy when it comes to knowing about heating and Air Service. He is professional, knowledgeable and friendly. I was impressed by his willingness to get the problem solved. If you are ever in the need of HVAC Services do not skip this hidden Gem. You will not be disappointed.”
Carolyn Allen
in the last week
“I was very impressed with Tyler Henson. He was professional, courteous and extremely knowledgeable. He took the time to clearly explain all of my options, along with the potential outcomes of each and gave me the opportunity to think through my decision without pressure. Once I made my choice he move quickly and efficiently into the next phase of the process. I truly felt that Tyler‘s priority was finding the best solution for me, not focusing on the company’s bottom line, I would highly recommend him to anyone needing work done on their systems.
Allen Powell, the sales representative also came out the same day after Tyler’s service call.He was thorough, professional and very knowledgeable. He clearly explained our system options, took accurate measurements and patiently answered all of our questions. Once we decided he quickly handled the paperwork and scheduled installation within days. We were highly impressed with Allen Powell‘s presentation and would recommend his services.”
Joel Costa
a week ago
“Richie did an excellent job repairing our furnace. He was very courteous, and explained everything that was going on. I would highly recommend him to anyone needing a repair.”
Zack Athens
a week ago
“Adrian performed a very thorough inspection and pointed out a vulnerable part and recommended replacement now or very soon. Due to budget constraints we elected to wait. He was very professional and respectful. A very pleasant person to conduct business with.”
Mac Sudbrack
a week ago
“You guys did an excellent job. My heat went out in the middle of the night and you were able to get here the same day to make sure it was back up and running. I was lucky and it only needed a reset and filter change. I was only charged for the technician inspection, super fair and super affordable. I will likely be signing up for their maintenance program for future issues and cleaning.”
I. Vicky Day
a week ago
“Christopher was wonderful, promptly recognizing the problem with our thermostat. Timing was very important as my daughter and her family with three young children went on a “winter vacation” to our beach house. The thermostat was broken and it was the coldest day in the Outer Banks in a long time! Thank goodness, The problem was diagnosed and a new thermostat Installed within two hours of the initial call! Thank you One Hour Heating and Air!”
SVDIGINET AGENCY
a week ago
“Victor delivered top-tier service from start to finish. He quickly identified the issue, explained what was going wrong in plain terms, and fixed it the right way, not a temporary patch. You can tell he knows his craft and actually cares that the job is done properly. Reliable, professional, and thorough. Highly recommend Victor to anyone who wants the problem solved once, not repeatedly. Gracias, Victor 🫡”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
