We Have a Reputation
For Being Punctual, Friendly and Knowledgeable
5.0
Theresa Franklin
11-13-2025
“Incredible service from start to finish! The response time was quick and seamless, and I truly appreciated how efficiently everything was handled. Josh came out to service my HVAC system and was outstanding — a true southern gentleman: professional, knowledgeable, and personable. It honestly felt like talking to someone who could easily be part of your circle. It’s rare to find someone who combines strong technical skill with genuine customer care, but Josh absolutely does. I couldn’t be happier with the service and overall experience. Thank you again, Josh — you’re a true professional and an exemplary representative of One Hour Heating & Air Conditioning!”
Tom
11-05-2025
“Thanks Josh for a thorough job done right. Great attention details.”
Craig Hougland
11-04-2025
“Drew was kind, knowledgeable, and thorough. Fixed the issue in 5 seconds.👍👍👍”
Donald Brown
10-22-2025
“First let us thank One Hour for a rapid response time answering our call. It's unsettling when you have AC problems that result in water intrusion into your home. Josh Smith arrived and immediately found the problem was a plugged condensation line and a buildup of water under the platform supporting the unit. This led to the intrusion under our vinyl plank flooring. After cleaning the line, Josh worked diligently to remove the water from doing further damage to our flooring. We are now in the process of replacing the platform and equipment. Thank you Josh for all your help!! Your calming reassurance was welcome in the moment. Don and Jane Brown”
William Clark
10-16-2025
“Josh stopped by to do an HVAC system check, as well as UV install. Josh was extremely professional and courteous. Highly recommend this firm. Also, I emailed them late on a Wednesday and they worked me in the following morning.”
JJ
10-15-2025
“Wonderfully professional, informative, efficient, and friendly. Highly recommend.”
Mary Orta
10-15-2025
“Josh was fantastic. What A great employee you have couldn’t have asked for better service”
Robert Cochrane
10-13-2025
“Josh and Ori are great! Knowledgeable techs showed up same day to help with my AC. We appreciate you guys.”
Linda Whitenton
10-13-2025
“Josh Smith was the greatest!”
Cara McCormic
10-03-2025
“Josh was friendly, efficient, and knowledgeable.”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.