Giving Homeowners Extra Protection for Your Home’s Comfort

I originally left a three star review due to concerns about pricing after a Memorial Day weekend service call to clear a clogged AC drain line. However, the owner personally reached out to me and took the time to thoroughly explain the work performed, the cost involved, and the value of the service. After that conversation with the owner, Tim, I have a much better understanding and appreciation for what went into the repair. The responsiveness, professionalism, and willingness to follow up and ensure customer satisfaction was impressive to me. The issue was resolved quickly by the technician, Ian, and everything has been working perfectly since. Based on the full experience, I’m happy to update my review to five stars. It’s clear this is a company that stands behind its work and cares about its customers.

I called One Hour Heating and AC on Monday to schedule duct cleaning and spoke with Mark, he explained that they were really booked up but was able to squeeze in an appointment for Friday of the same week!! Joshua and Ori arrived on time, explained the process, they were respectful, professional and are a great representation of the company!

Drew and the team at one hour heating and Air conditioning did an incredible job. They spent additional time diagnosing and getting an outdated system running. Would highly recommend and will definitely use them again.

One Hour Heating & Air Conditioning is now my go-to HVAC company. I called at 9 a.m. the day after a major Holiday (Memorial Day) and figured I would have to wait my turn for an appointment. Nope! Ian M. arrived at ~10 a.m. and got right to it. Within 10 minutes he identified the issue and got the unit operating efficiently. Problem solved. Here is the kicker - the home is three (3) years old and at no time did the prior owner of the home even realize there was an issue. I have lived here two (2) months and saw the issue needed to be addressed. This was an installation issue since day one that was caused by a large HVAC Company, that does a huge amount work in The Villages (rhymes with "fool") and did not follow Carrier guidelines for new installs. I have lived here two (2) months and saw the issue needed to be addressed. Ian knocked it out of the park! I signed-up for the 2x Annual Inspection Plan immediately and have zero reservations recommending One Hour Heating & Air Conditioning to my neighbors and those seeing this Review. Thank you Ian!

My ac stopped working unfortunately, we spent the whole weekend in hell. I called multiple places that I was referred to and this company was the first one to actually answer the phone! I told them my issue and they sent a technician to my home within 20 minutes! I would say that within an hour to hour and a half my ac was up and running again and now my home is cool! The technician was kind, honest, knowledgeable and he answered all of my questions. Thank you One Hour for your professionalism and help. I would definitely recommend this company!