At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.83
(177806 reviews)
DUKE
in the last week
“One Hour A/C and Heating has been servicing my HVAC system for 16+ years and I have received nothing but excellent service for the entire time that I have been with them. No issues and no complaints whatsoever. For the past Summer, it was becoming increasingly obvious that my ' ancient' HVAC system had to be replaced, "grunted and moaned" during startup and did not run smoothly. I finally decided it was time for a new a/c and furnace. James (One Hour's service technician) was a great help in explaining the purchasing process that was involved. Kudos to the installation team (Kevin, Bobby, Dominic, Jesus, Gustavo) who did an outstanding job! The complete installation took approximately 4 hours including a thorough cleanup. The furnace is running great and I can't wait until next Spring and Summer when we use the a/c. Thank you One Hour!”
Karen Egeland
in the last week
“Rocky was fantastic. He’s so kind and personable. He knows my neighborhood and understands what my concerns are and provides fantastic service. It can sometimes be scary to have a man in the home alone, but Rocky comes across as an old friend. He’s so clear and respectful. Hands down would love to have Rocky again”
David Polvinale
in the last week
“Excellent Tech!
Could not be more pleased with Abdul. Corrected a problem that other techs did not address. Very courteous and friendly.
These are the type of individuals that are an asset and need to be acknowledged and appreciated.”
Jarvin
in the last week
“The technicians did a great job. They were very professional and polite, and knowledgeable about the services they provided. However, why this company wanted to charge 300 plus for a run capacitor is mind boggling. The part itself runs 10-30 dollars. I will more than likely not be a return customer.”
Cecilia Buckley
in the last week
“I cannot stress enough the excellent service we received from Tyler and Ivan — an amazing team of HVAC professionals who installed our new furnace and AC unit with expertise, professionalism, and genuine friendliness. As we told them both, good customer service is hard to come by and the level of great customer service that they provided is even rarer. Their workmanship was exquisite; these two take absolute pride in their work and you can tell. We recommend them wholeheartedly and feel fortunate that we got them for this job!”
Kimmy Lozano
in the last week
“Jacorey is exceptional at what he does! He’s kind, efficient, explains things well, is respectful to both his customers and their homes, and gives great insight on improvements! His coworker he brought with him today was also wonderful. Very happy with the customer service at One-Hour.”
David Hoffman
in the last week
“Thank you Tom for the awesome service!! I know the job took some time. I appreciate all the fasteners were back in place in the outside unit. I am a retired machinist so I pay attention to the detail. Tom gets an "atta boy." There is nothing like a smile on the technician's face when pressures are good. I also want to relay to 1 hour my respect as a customer concerning your word behind your warranty. Yes, I am a happy customer.”
Chaz Sparks
in the last week
“I had One Hour Heating & Cooling out for my yearly furnace inspection and maintenance, and they also installed a defrost thermostat on my outdoor unit. Jason Bingaman was the technician who handled everything, and he was outstanding from start to finish.
Jason was extremely professional, respectful, and clearly knowledgeable about his work. He explained what he was doing, answered every question without rushing, and made sure everything was working perfectly before he left. On top of that, he was great with my pets and genuinely amazing with my kids — patient, friendly, and just an all-around good guy to have in your home.
It’s rare to get this level of customer service anymore, and Jason delivered it effortlessly. I’d absolutely recommend One Hour Heating & Cooling, especially if you’re lucky enough to get Jason as your tech.”
Sara Kundenreich
in the last week
“We have had a service/maintenance policy for years & we just renewed it. For our pre Fall checkup BRYAN came & did a thorough investigation, replaced the filter & very politely answered all my questions. He is a very patient knowledgeable teacher. There was no charge for this call as it was covered in our service maintenance contract.”
Don Bustle
in the last week
“Devon was so thourgh.he checked everything you need to have checked in a maintenace visit. He did 20 times the service as the other popular companies provide. He really knows his job. He was great at educating the customer on general heating systems. He was able to answer every question or concern. I hope One Hour Heating and Air conditioning treats him farily.
Excellent employee.
Don B”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
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