At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.84
(160265 reviews)
Mallory Vivar
in the last week
“Had to reach out to an A/C company, had no idea who to choose but took a chance on One Hour Ac & Heat. Came out to our house at 1am, got us fixed up and signed up for yearly maintenance.
Professional all the way around. Thank you so much! Highly recommended!!”
Adria Thomas
in the last week
“Brian did a great job. He was very professional and knowledgeable of his job. I had an appointment for a couple of days later. He called me the next morning saying he was coming that day to repair my a/c and I appreciate it because my house was hot. Brian did a great job!”
SaKarsha SanchezHunter
in the last week
“Spencer provided outstanding HVAC service—he was patient, caring, and incredibly personable throughout the entire visit. He took the time to explain everything clearly, making sure I understood each step of the process. His professionalism and attention to detail were evident, and I truly appreciated how informative and thorough he was. Spencer went above and beyond to ensure I felt comfortable and confident in the work being done. It’s rare to find someone so knowledgeable and genuinely committed to excellent customer service. I highly recommend Spencer for anyone needing trustworthy, top-quality HVAC support.”
Nat Le Narvor
in the last week
“Yesterday, the issue was diagnosed. AC unit needed to be replaced. The team came this morning to install the new unit (inside and outside) and again, they were all very professional, did a great job. Very friendly technicians. They explained the difference between the new unit and the old and shared advice on how to best operate the AC. I highly recommend the service of this company! And my house is called again😃”
Jackie P
in the last week
“Great company! Reliable, responsive and incredibly knowledgeable. They were able to accommodate us same day, thoroughly explain the issue I was having and remediate quickly. Thank you so much for your expertise and professionalism!”
Vernon Fawcett
in the last week
“Nick was amazing. He completed the requested service and also provided some recommendations that we appreciated. Nick was thorough and we're very pleased with the work that was completed today.”
Saundra Middleton
in the last week
“I am very pleased with this maintenance service I received from One Hour Air Conditioning The technician Roberto was very professional and pleasant. He called to let me know he was on his way greeted me at my door, also, he asked if I had any concerns or special needs for his visit. He went right to work cleaning my outdoor unit and also taking care of the unit in the garage Also had great suggestions regarding what type of filter to place in the unit. thank you, Roberto. we’ll see you again in three months.”
Michael Puglise
in the last week
“I actually had One Hour do some work last year and they were out again this year. I really appreciate the fact I can call these guys and they'll show up the same day. That really helps, especially in this Texas heat. I had the same technician, Brent, nearly exactly a year later. He's patient, answers any questions I have, gives me tips on how to maintain the system and got me back up and running. I'll keep coming back here for my HVAC needs because I can depend on them. Im giving the 5 star specifically for Brent. I appreciate the business model and always getting there in a timely manner, their costs are just higher than most others.”
Keith Maholic
in the last week
“Anthony Romero Came out to my Home and it was very nice to have a service tech explain everything that he was checking and doing. Explaining what was wrong and how the service plans that were available and how they worked. Tony was very efficient he had the Blower motor replaced within a hour after he showed up very quick and would highly recommend him and Mitchell Heating and Air Conditioning Service.”
Bret Martin
in the last week
“Davis was amazing. Knew what was going on as soon as o told him. He was very professional and did not try to sell me stuff that I did not need. Will go back again if and when I need too.”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
