“Our air conditioner blew randomly today. Made calls to all the big names and was told it would be 2 days before anyone could come out. My husband is a heart patient and is greatly impacted by heat. There is a reason this place has great reviews. One call, and Jordan was not only empathetic but extremely professional and friendly(later found out he's the owner). Amazing customer service right from the start. He got a tech dispatched immediately! Within about an hour or so, Colbie made it onsite, diagnosed, and fixed our issue. He was very very professional and had a great demeanor (he also knows his stuff). Even our kittens took a liking to him. He stayed until after 10pm until everything was fixed and had a fantastic attitude even after spending 2 hours in a hot attic. Amazing service...excellent results. Would absolutely recommend!!! Should anything happen in the future, these guys will be my first call!”

Amber Gopel

3 months ago

“I’ve had the opportunity to work with Jordan in the past, and when I heard he had started his own HVAC business with One Hour Heating & Air Conditioning, I was excited to support him. Jordan is one of the better minds I’ve come across in the HVAC business. His knowledge, expertise, and ability to understand how equipment works really set him apart. When he previously serviced our home, we specifically requested Jordan because we knew we were getting someone who could not only properly maintain our equipment, but also diagnose issues, explain what was happening, and provide suggestions to help improve its performance. What impressed me just as much was the way Jordan handled challenging situations. I’ve personally seen him work through problems over the phone with his technicians, calmly walking them through an issue, asking the right questions, and helping them get to the right solution efficiently. That experience gave me a great deal of confidence that he doesn’t just know HVAC himself; he knows how to lead, teach, and support the people working alongside him. As Jordan continues to lead and grow company, I have zero doubt that he has surrounded himself with competent, hardworking people who share his commitment to doing things the right way. And while Jordan may not be the person who personally shows up at every service call, I know the level of knowledge, standards, and leadership he brings to the business behind the scenes. When you find someone who genuinely knows his craft, takes pride in his work, and cares about taking care of customers, you want to see that person succeed. I have no hesitation recommending Jordan and One Hour Heating & Air Conditioning. If you’re looking for a company you can trust with your home’s heating and cooling, I’d absolutely give Jordan and his team a call. He’s built this business around the same expertise and integrity that made us specifically request him in the first place.”

Brandon Schwartz

a month ago

“Absolutely awesome service provided! The technician Daphne was absolutely knowledgeable and she was thorough. She answered all my questions and provided me with documentation and photos so that I could see the issues. Daphne made this home owner comfortable and she made me feel at ease. Previous to Daphne coming to my home I had a sleepless night because my AC was having an issue and me being apprehensive and nervous about the work that would need to be performed and let’s just say it, having someone who would be honest come to my home was nerve racking. My number one concern was someone recommending work that was not needed. Daphne was absolutely honest she told me the issues and she provided proof. She even encouraged me to reach out to original AC company that installed my AC split unit to inquire about the warranty because my AC was only 4 years old. She informed me I should have a 10 year warranty. She was spot on. I will be using One Hour Heating and Air Conditioning services for the twice a year cleaning and maintenance. With an employee like Daphne your company can only SUCCEED! Awesome job Daphne! A satisfied customer. I’ve already recommended this company to family members.”

Honey Bowler

2 months ago

“Daphne Faitala was very kind, took the time to come out quickly, and repaired our AC fast. Our home cooled down quickly afterward and everything has been working great. We’ve used this company twice now and have been very happy both times. Highly recommend Daphne and the team!”

Charlotte Hatch

5 months ago

“Daphne was amazing. Very professional and explained everything to me. Felt like she actually listened to my needs and found different options for me based on my eligibility. Thank you thank you!!! Reliable and honest with great pricing ! I recommend them to anyone”

Daniella Pena Ramos

2 months ago