Our Happy Customers
Reviews of West Valley
Benjamin Moreno
5 months ago
“Our old AC unit went out on us. I am so glad we called Jordan at One Hour AC. He was super helpful throughout the entire process. He presented us with a number of options which made my wife and I feel comfortable with him. We ultimately chose to have them install a new unit and upgrade our duct system( it was a mess). Jordan and his staff answered all of our questions and had us up and running with a new unit in a coupe days. We highly recommended them for any AC and heating issues. They’re honest, fair, and were a pleasure to work with.”
Danielle
a week ago
“Highly recommend One Hour Heating and Cooling of the West Valley. Isaiah and Jordan (owner) came out to perform an AC tune up and we were happy with the service. Both were professional and knowledgeable. We were shown the before and after pictures and they let us know exactly what was going on with our unit. Excellent service from start to finish and we will be using them again in the future.”
Johanna Combs
a month ago
“One Hour Heating and Air Conditioning were amazing! They were able to get someone out to me right away (within the hour) were so nice and helpful when I had questions and provided honest feedback about the issues. They were able to set up fixing my AC the following day and I didn't have to spend any extra time in the heat. Micah was fantastic getting everything ready and quoted, and getting me a window unit for the night, and Edgar was efficient and worked hard on my system all the next day.”
Elizabeth Paultre
7 months ago
“Jordan, Edward and Micca were fantastic throughout the entire process of my HVAC going out. They scheduled install of a new unit the next day. They even brought over a loner window unit to cool my house. While they made the repairs.”
Dorothy Olson
3 months ago
“Exceptional Service and Support – Highly Recommend! I can’t say enough good things about One Hour Heating and Air Conditioning! I first reached out to them for an emergency air conditioning issue, and even though it was in the middle of the night, Britney took my call with such warmth and professionalism. It was a long process, but she really set the tone for the excellent service to come. Jordan, the technician who arrived to assist, was beyond kind and patient. He helped us with the installation of a new air conditioner, and we were really impressed with his attention to detail. The company also provided some great discounts, which made the whole experience even better! Unfortunately, we encountered a manufacturer issue with the unit, but the team was incredibly prompt and responsive in addressing it. They made multiple follow-up visits to ensure everything was working properly, and each time they arrived, they were professional, courteous, and on-time. I was especially impressed by how they took the time to clean up after the installation and repairs, leaving no mess behind. What truly stands out is their commitment to making sure everything was working as it should. A week later, they even checked in to ensure we were still satisfied. Their honesty, excellent customer service, and fair pricing make them a company I would highly recommend to anyone. —-Dorothy”
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