Our Happy Customers
Reviews of West Valley
Jennifer Ingroum
2 weeks ago
“Micah Tam Sing was amazing! He worked around my schedule with kindness and flexibility, and made the whole experience easy and stress-free. He was not only professional and knowledgeable, but also friendly—to both me and my dogs! I asked a lot of questions, and he took the time to answer each one thoroughly. Micah is the only tech I’ve met from One Hour Heating & Air Conditioning, but if the rest of the team is anything like him, I’d absolutely recommend them.”
Elizabeth Paultre
5 months ago
“Jordan, Edward and Micca were fantastic throughout the entire process of my HVAC going out. They scheduled install of a new unit the next day. They even brought over a loner window unit to cool my house. While they made the repairs.”
Benjamin Moreno
3 months ago
“Our old AC unit went out on us. I am so glad we called Jordan at One Hour AC. He was super helpful throughout the entire process. He presented us with a number of options which made my wife and I feel comfortable with him. We ultimately chose to have them install a new unit and upgrade our duct system( it was a mess). Jordan and his staff answered all of our questions and had us up and running with a new unit in a coupe days. We highly recommended them for any AC and heating issues. They’re honest, fair, and were a pleasure to work with.”
Venisa Groll
a week ago
“My husband and I have been looking for a reputable AC company to do a check up on our system. We are very satisfied with Jordan and his expertise. He did not try to upsale us on anything, he also was very informative on how our system works. This is our first time owning a home with AC. We now have his business going forward and will gladly recommend his company to anyone needing someone that is caring, professional and knows the AC system inside and outside.”
Dorothy Olson
2 months ago
“Exceptional Service and Support – Highly Recommend! I can’t say enough good things about One Hour Heating and Air Conditioning! I first reached out to them for an emergency air conditioning issue, and even though it was in the middle of the night, Britney took my call with such warmth and professionalism. It was a long process, but she really set the tone for the excellent service to come. Jordan, the technician who arrived to assist, was beyond kind and patient. He helped us with the installation of a new air conditioner, and we were really impressed with his attention to detail. The company also provided some great discounts, which made the whole experience even better! Unfortunately, we encountered a manufacturer issue with the unit, but the team was incredibly prompt and responsive in addressing it. They made multiple follow-up visits to ensure everything was working properly, and each time they arrived, they were professional, courteous, and on-time. I was especially impressed by how they took the time to clean up after the installation and repairs, leaving no mess behind. What truly stands out is their commitment to making sure everything was working as it should. A week later, they even checked in to ensure we were still satisfied. Their honesty, excellent customer service, and fair pricing make them a company I would highly recommend to anyone. —-Dorothy”
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