The Tech was very polite and knowledgeable. It took him all of 15 minutes because he knew exactly how to proceed with resolving my issue after asking me some questions, I loved that. It’s working and I signed up for a service plan so the initial services charged was waived.
Mike Hornung arrived on time and got straight to work. When the system maintenance was completed, he carefully explained all the recommended services going forward, first giving me the whole estimate, then breaking it down into sections. It was all contained in an email he sent, so I didn't have to worry about remembering everything. Very pleased with Mike and this company. Because I have a maintenance contract my service today was free.
Great job, great timing. When others could not One Hour could. They saved us just before heat wave. Our AC had to be exchanged after being hit by lighting. I used One Hour guys again, like I did when buying my house. They are great, reliable and friendly. Thanks a lot.
Would highly recommend. Matthew was professional and explained everything about our system and its function. As a new homeowner, we really appreciated the service and the knowledge. This company was recommended to us and we will be doing the same
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