At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.83
(166498 reviews)
V
in the last week
Rachael F
in the last week
“Outstanding service. Repaired in a hurry what another company didn't even tell us was wrong.”
Anthony Anderson
in the last week
“I couldn't be happier with the service I received! My AC stopped working during a heatwave, and this company came through fast. The technician quickly diagnosed the issue—a faulty capacitor—and had the replacement installed in no time. Super professional, knowledgeable, and friendly. Within minutes, my AC was up and running again, and the house cooled down quickly. Honest pricing, excellent communication, and top-notch service. Highly recommend them for any HVAC needs!”
Ronald Lee
in the last week
“James was professional, honest, and explained everything clearly. I really appreciated his attention to detail and fair pricing. Highly recommend!”
Bobbie Kelly
in the last week
“Harley arrived and confirmed information on A/C issues. Preformed system checks. Discuss findings and recommendations on repairs. Also quoted pricing for the work to be done. Agreement signed. Replaced parts and charged unit. Unit is cooling. Follow up with other options moving forward.”
Amber Johnson
in the last week
“Thank you SO MUCH to One Hour Heating and Cooling & Javier who came to help us this morning! Our AC went out Saturday evening (in July!) and I called that night asking for help. Early Saturday morning they called us back and they were at our house not too long after. Our AC was back up and running shorty after! Thank you for your promptness in getting back to us and getting someone to our house ASAP. Javier was kind and helpful and got us taken care of with what we needed. He didn’t try to upsell us on a whole new system, simply replaced what was broken. We appreciate it more than you know! We are customers for life!”
Josette Hodges
in the last week
“Today I received service from Craig Moss of Modern Mechanical and he was AMAZING!!! Craig was professional, punctual, AND trustworthy. I say he’s trustworthy because as a first time homebuyer, I got three different quotes and Craig was the only person to teach me about my AC system, the home maintenance plan, and how to smartly save and invest for a newer system a few years from now. AND he SAVED me a ton of money!!!💰…Thank you Craig!🙂🤗 One Hour is the only HVAC service that I will be using from now on!😎”
Annie
in the last week
“When i called they were very nice and helpful. The technician who came out was not only speedy but efficient and informative. He came out at almost 8pm on a Friday night and fixed my issue in under 30 min. My only issue is I was told I would receive the invoice as well as a picture of the part that needed replaced within 10 min its almost 45 min later and I still haven't received either.”
Clarissa Trujillo
in the last week
“John was very thorough with his explanation of diagnosis along with explaining other previous techs findings in more detail. He listens & is very understanding & provided options but also lets you know the potential outcomes to your situation if you’re trying to do a temporary fix. Highly recommend!”
April Jones
in the last week
“UPDATE
I WOULD DEFINITELY USE THIS COMPANY AGAIN! My experience started out as a one-star review, but the company's owner, Jonathan, reached out to me personally to address my concerns. After reviewing my issue independently and listening to what I had to say, he more than stepped up to make sure I had a much better customer experience.
Since my AC was still not working, he sent us three portable AC units to keep us cool until the Master Tech, Travis, could come out. The very next day, Travis came out and spent time diagnosing the problem, implementing the solution, and then staying an hour to make sure the solution was effective. I appreciate the time Travis took to make sure the problem was solved and how he said he would come back if the problem wasn't. He was very personable and professional. The company also gave us a substantial discount. I'm grateful for a happy resolution to our problem!
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My husband and I scheduled an appointment online (which is awesome, I love being able to schedule my own appointments without calling or waiting for a call back) with this company when our AC abruptly stopped working. We explained that our AC intermittently stops blowing cold air and it blew out our thermostat. The tech came a couple of days later and the AC started again. The tech didn’t troubleshoot because the AC started working while he was there, despite my husband explaining that it will likely stop again because the tech hasn’t fixed anything. The tech collected his diagnostic fee (though no diagnosis was made) and told us that if the same issue came up again they would come out again and not charge a diagnostic fee.
Four days later, the AC stopped working. The tech did troubleshoot this time and determined that the issue was either the board or the wiring. He said his manager would call us with our options. The day passed, and no one ever called us. When I called, Mya, a receptionist said she would send an urgent message requesting someone call us. No one called that day. I called after 1:30 pm the next day to speak to a manager to understand what was going on and Mya told me she has no way to transfer me to a manager nor does he have ANY phone number that she could give me so I could call him directly.
I am fairly confident that the tech really doesn’t know what the issue is or how to solve it. Rather than say that, I guess they prefer to ghost us.
My recommendation would be to not use this company. They will certainly collect a diagnostic fee with or without a diagnosis and not follow up.”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
