At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.84
(162425 reviews)
Grant Wirthman
in the last week
“Jackie came by the same day I called and was extremely helpful. She is very knowledgeable and pointed out many things I could do to improve my AC efficiency. I highly recommend using this company, I know they’ll be the first I call going forward”
Dorothy Olson
in the last week
“Exceptional Service and Support – Highly Recommend!
I can’t say enough good things about One Hour Heating and Air Conditioning! I first reached out to them for an emergency air conditioning issue, and even though it was in the middle of the night, Britney took my call with such warmth and professionalism. It was a long process, but she really set the tone for the excellent service to come.
Jordan, the technician who arrived to assist, was beyond kind and patient. He helped us with the installation of a new air conditioner, and we were really impressed with his attention to detail. The company also provided some great discounts, which made the whole experience even better!
Unfortunately, we encountered a manufacturer issue with the unit, but the team was incredibly prompt and responsive in addressing it. They made multiple follow-up visits to ensure everything was working properly, and each time they arrived, they were professional, courteous, and on-time. I was especially impressed by how they took the time to clean up after the installation and repairs, leaving no mess behind.
What truly stands out is their commitment to making sure everything was working as it should. A week later, they even checked in to ensure we were still satisfied. Their honesty, excellent customer service, and fair pricing make them a company I would highly recommend to anyone.
—-Dorothy”
Rowena Coleman
in the last week
“Very pleased with David Hardenbrook. He was very pleasant, easy to talk to and took care of our cooling need. He explained things well and was great.”
Jazzed Music
in the last week
“Had replacement thermostat installed. On Thursday July 3rd, 2025 Javier was very knowledgeable, professional, forthright and personable. He did a great job and also checked my AC while he was here. Would certainly recommend him as a tech for others. Thermostat price and installation seemed a bit on the high side as I could have purchased the same thermostat at one of the big box stores for a lot less. But I've used 1-Hour Heating several times in the past, and I've always been pleased with their work and the techs' professionalism.”
David Nickson
in the last week
“Outstanding service related to a dead thermostat (on a day when we really needed the AC to be fully operational!).
1. Northern were the only provider able to send someone same-day (other providers offered me dates 5 days out);
2. Excellent communication from dispatch re: anticipated arrival time with a 30 min heads up message;
3. The engineer (Brian Peterson) was highly knowledgeable and identified the issue (a blown fuse on the furnace) immediately. He installed a new Nest thermostat and made sure it was fully operational.
4. While addressing the “issue at hand”, Brian provided valuable insights as to how to drive improved performance from our (somewhat curious) two-zone HVAC system. He promised me on arrival that he could teach a homeowner things about their house they didn’t know - he delivered on that promise!
5. I have used Northern before (to install a replacement water heater/combo boiler)..and been very happy with the quality of workmanship/communication and the people they employ etc. However, Brian’s service ethic today and sharing of “practical wisdom” convinced me of the benefits of signing up for a service plan, and directing all future work their way.
I cannot rate the service from Brian/Northern more highly. A really excellent experience.”
Jill Kitzke
in the last week
“We have used for all repairs and maintenance for years. Always professional, timely, and reasonably priced. Just had to have new air conditioning unit installed. Went perfectly thanks to Curtis Wall and his team.”
Steve Ultsh
in the last week
“I wouldn’t say Josh did a good job, he did an amazing job. Explains everything he’s doing and why. Great employee to have for sure. Thanks again for helping us with our issue.”
Heather Faulkner
in the last week
“What a fabulous company!!! I called Friday morning because my system was failing, by Friday afternoon they had sent out Matt! He was very knowledgeable, polite and knew his products and services!! I needed a new system and duct work (which I knew) he spent his time and coordinated to get his team out here the very next day on a Saturday to get my new system installed!! Greg,Jimmy and Chris were the crew who came and man I can not say enough about these guys, absolutely ROCKSTARS! They stayed here as long as it took to get the job done and did a phenomenal job, especially with how hot it was for them! Definitely recommend One Hour heating and air out of Bradenton to service your home in the Punta Gorda/Deep creek area!!”
Kacie Eberenz
in the last week
“McCully was wonderful! He gave excellent customer service and resolved our issue on one of the hottest days of the year so far. We’ve had great experiences with Aspen all the way around.”
Sven Holcombe
in the last week
“Great service, AC unit delivered and installed exactly as promised. Overcame minor obstacles in a knowledgeable and efficient way. Can't ask for any more than that. Ali on site and Joe on the phone were both great to work with.”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
